Compassionate Front Desk Coordinator – Part-Time

ADP, Inc.; Pleasant Hill (CA); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

403B Participation Plan

10% per diem differential every time你你

Certified as a “Great Place to Work” 6

Employee Discounts

Employee Assistance Program

Job summary

Hospice of the East Bay in Pleasant Hill, CA is seeking a part-time Receptionist to greet visitors, route calls, and support front desk operations. The role involves assisting volunteers, maintaining mail and supplies, and helping with data entry for admissions and reports.

Requires a high school diploma and at least one year of relevant experience, with strong customer service and computer skills (MS Word/Excel).

Qualifications

• High school diploma (or equivalent) required.
• Minimum of one year relevant experience; five years experience in a busy office environment with substantial telephone use preferred.
• Customer service experience helpful.
• Computer literate in MS Word and Excel.

Responsibilities

• Professionally represent Hospice of the East Bay to the public, while promoting optimal customer service at all times.
• Appropriately route all phone calls timely, accurately and courteously, using pleasant speaking and paging voice.
• Understand and respond to public inquiries with accurate information about Hospice services and mission.
• Maintain pleasant, professional working relationships with all staff and volunteers. Assist with training of new Administrative Volunteers relating to Front Desk procedures and office equipment.
• Compile data for statistical reports for the front desk and Admissions Department.
• Maintain and update staff lists and staff mailboxes.
• Open and distribute in-coming mail, posting out-going mail, maintenance of the postage meter.
• Orders, distributes and maintains office, janitorial and kitchen supplies timely, accurately and with attention to cost effectiveness; monitors postage machine use and orders postage.
• Responsible for updating and maintaining Safety Box and contents, including the emergency cell phone.
• Update and distribute monthly agency event calendar and volunteer calendars.
• Other duties as assigned.

Skills

Customer service

Telephone handling

Attention to detail

Education

High school diploma

Tools

MS Word

MS Excel

Job description

Hospice of the East Bay in Pleasant Hill, CA is seeking a part-time Receptionist to greet visitors, route calls, and support front desk operations. The role involves assisting volunteers, maintaining mail and supplies, and helping with data entry for admissions and reports.

Requires a high school diploma and at least one year of relevant experience, with strong customer service and computer skills (MS Word/Excel).