Compassionate Front Desk Specialist

Service Corporation International; Memphis (TN); On-site; USD 28,000 - 34,000; Full time

Job summary

Service Corporation International in Memphis, TN seeks a friendly front desk receptionist to greet visitors, route calls, and provide general office support. You will handle inquiries, assist staff, and maintain a welcoming reception area with a professional demeanor.

Qualifications include a high school diploma and at least six months of office or reception experience, proficiency with MS Office, and the ability to handle confidential information with tact.

Qualifications

• High School Diploma or equivalent required.
• At least six months of general office, receptionist, or administrative support experience preferred.
• Proficient in MS Office Suite and professional communication.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Skills

MS Office Suite

Professional interpersonal skills

Clear speaking voice

Handling confidential information

Education

High School Diploma or equivalent

Tools

Telephone

Fax

Copier

Job description

Service Corporation International in Memphis, TN seeks a friendly front desk receptionist to greet visitors, route calls, and provide general office support. You will handle inquiries, assist staff, and maintain a welcoming reception area with a professional demeanor.

Qualifications include a high school diploma and at least six months of office or reception experience, proficiency with MS Office, and the ability to handle confidential information with tact.