Compassionate Field Operations Assistant (Funeral Home)

S.E. Combined Services of Florida; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

S.E. Combined Services of Florida is seeking an administrative clerk to support funeral home, cemetery, crematory operations in Las Vegas, NV. You will handle clerical duties, greet clients, process documents, and assist with scheduling while maintaining confidentiality with care and empathy.

The role requires 1–2 years in office or customer service, strong MS Office skills, and a compassionate approach to assisting grieving families. This is an on-site position with standard hours.

Qualifications

• Education: High School or equivalent.
• 1-2 years of office clerical or customer service experience.
• Experience in a customer-focused and fast-paced professional environment.
• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines.
• MS Office Suite experience preferred.
• Basic mathematics skills.
• Good verbal and written communication skills.
• Strong organizational skills and detail oriented.
• High level of compassion and integrity; ability to maintain confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and or certificates.
• Prepares and processes Veteran's Paperwork.
• Prepares marker monument placement paperwork.
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules.
• Prepares and distributes daily schedules, reports, and documents.
• Receives and processes payments and contracts.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Orders office supplies.
• Oversees the processing of installation orders to grounds and maintenance departments.
• Processes accounts payable transactions.
• Assists with the preparation of obituaries.
• Assists Location Management, Sales, Family Service Counselors and payroll as needed.
• Acts as backup to Receptionist.
• Greet family members and friends.
• Communicates client family's needs promptly and accurately to the appropriate staff member.
• Conveys a sense of concern and empathy with client family members at all times.
• Responds to customer inquiries via telephone, internet and in person.
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.

Skills

Verbal communication

Written communication

Organizational skills

Confidentiality

Compassion and empathy

Customer service

Education

High School or equivalent

Tools

MS Office Suite

Office equipment knowledge

Job description

S.E. Combined Services of Florida is seeking an administrative clerk to support funeral home, cemetery, crematory operations in Las Vegas, NV. You will handle clerical duties, greet clients, process documents, and assist with scheduling while maintaining confidentiality with care and empathy.

The role requires 1–2 years in office or customer service, strong MS Office skills, and a compassionate approach to assisting grieving families. This is an on-site position with standard hours.