Compassionate Field Operations Admin Assistant

sci; New Orleans (LA); On-site; USD 32,000 - 36,000; Full time

Job summary

sci in New Orleans, LA seeks an administrative clerk to support funeral home, cemetery, or crematory operations, greeting the public and handling information with empathy.

You will prepare documents, process payments, coordinate memorial products, and maintain schedules, while ensuring accuracy and compliance. One to two years of relevant experience and strong MS Office skills are expected. This is a full-time, on-site role requiring a compassionate demeanor and high school diploma.

Qualifications

• High School diploma or equivalent is required.
• 1-2 years of office clerical or customer service experience.
• Experience in a fast-paced, professional environment preferred.

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Skills

Office equipment knowledge

MS Office Suite

Mathematics basics

Verbal and written communication

Organizational skills

Compassion and integrity

Confidentiality

Education

High School diploma or equivalent

Tools

MS Office

Job description

sci in New Orleans, LA seeks an administrative clerk to support funeral home, cemetery, or crematory operations, greeting the public and handling information with empathy.

You will prepare documents, process payments, coordinate memorial products, and maintain schedules, while ensuring accuracy and compliance. One to two years of relevant experience and strong MS Office skills are expected. This is a full-time, on-site role requiring a compassionate demeanor and high school diploma.