Compassionate Event and Facilities Associate

Northstar-Memorial-Group; Oakland (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

EAP

401(k) Retirement Savings Plan

Job summary

Chapel of the Chimes Funeral Home Oakland is seeking a Staff Associate to join our team in Oakland, CA where we offer a passionate and purpose-filled work environment. You will assist funeral directors with events, help to maintain the facility appearance, and provide information in a compassionate and professional manner to our client families.

Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss

Qualifications

• 1 year of customer service experience preferred.
• Valid driver's license.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Chapel of the Chimes Funeral Home Oakland is seeking a Staff Associate to join our team in Oakland, CA where we offer a passionate and purpose-filled work environment. You will assist funeral directors with events, help to maintain the facility appearance, and provide information in a compassionate and professional manner to our client families.

Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss