Staff Associate

Northstar-Memorial-Group; Sacramento (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

EAP

401(k)

Job summary

Sunset Lawn Chapel of the Chimes in Sacramento, CA is seeking a Staff Associate to assist funeral directors, maintain the facility, and support families with compassion and professionalism.

The role includes preparing ceremonial spaces, handling decedent transfers, answering inquiries, and participating in evening or weekend visitations. Compensation is $20 per hour with medical, dental, vision, life, and retirement benefits.

Qualifications

• 1 year of experience in customer service preferred.
• Self-motivated.

Responsibilities

• Assist in preparing the funeral or memorial area for the family before the ceremony starts.
• Ensure that flowers and other memorabilia are returned to the family after ceremony.
• Clean slumber and chapel areas following ceremony conclusion.
• Sit evening and weekend visitations.
• Answer customer inquiries professionally, either by phone or in person.
• Decedent transfers from place of death.
• Decedent intakes.
• ECHO champion.
• P.A.C.T. driver.

Skills

Customer service

Self-motivated

Job description

Sunset Lawn Chapel of the Chimes is looking for a Staff Associate to join our team in Sacramento, CA where we offer a passionate and purpose-filled work environment. Our Staff Associates are responsible for assisting funeral directors with events, helping to maintain the facility appearance, and providing information in a compassionate and professional manner to our client families. Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss of a loved one. We provide our staff with strong local, regional, and home-office support so that they focus on what matters: serving our client families.

Responsibilities

• Assist in preparing the funeral or memorial area for the family before the ceremony starts
• Ensure that flowers and other memorabilia are returned to the family after ceremony
• Clean slumber and chapel areas following ceremony conclusion
• Sit evening and weekend visitations
• Answer customer inquiries professionally, either by phone or in person
• Decedent transfers from place of death
• Decedent intakes
• ECHO champion
• P.A.C.T. driver

Qualifications

• 1 year of experience in customer service preferred
• Self-motivated

Compensation

$20/ hr.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Coverage
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan

Sunset Lawn Chapel of the Chimes Funeral Home has been a trusted source of care and support for families in the Sacramento community since 1938. With a longstanding commitment to compassion, dignity, and personalized service, our team helps families create meaningful tributes that honor cherished memories and celebrate lasting legacies. We take pride in guiding families through life's most important moments with professionalism, empathy, and respect. Joining our location means becoming part of a respected tradition of service and a team dedicated to making a meaningful difference in the lives of the families we serve.

Sunset Lawn Chapel of the Chimes is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.