Compassionate Funeral Services Associate

NorthStar Memorial Group; Sacramento (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Coverage

EAP

401(k) Retirement Savings Plan

Job summary

Sunset Lawn Chapel of the Chimes in Sacramento, CA is seeking a Staff Associate to assist funeral directors, help maintain the facility, and provide information to client families with compassion and professionalism. The role supports ceremonies and post-event processes in a respectful environment.

The position requires 1 year of customer service experience, the ability to handle difficult situations, and a self-motivated approach.

Qualifications

• 1 year of experience in customer service preferred.
• Experience handling difficult situation.
• Self-motivated.

Responsibilities

• Assist in preparing the funeral or memorial area for the family before the ceremony starts.
• Ensure that flowers and other memorabilia are returned to the family after ceremony.
• Clean slumber and chapel areas following ceremony conclusion.
• Sit evening and weekend visitations.
• Answer customer inquiries professionally, either by phone or in person.
• Decedent transfers from place of death.
• Decedent intakes.
• ECHO champion.
• P.A.C.T. driver.

Skills

Customer service

Conflict resolution

Self-motivation

Job description

Sunset Lawn Chapel of the Chimes in Sacramento, CA is seeking a Staff Associate to assist funeral directors, help maintain the facility, and provide information to client families with compassion and professionalism. The role supports ceremonies and post-event processes in a respectful environment.

The position requires 1 year of customer service experience, the ability to handle difficult situations, and a self-motivated approach.