Compassionate Dining Associate - Weekday Shifts

Carroll Lutheran Village, Inc.; Carroll Lutheran Village (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Health, dental and vision insurance

Paid short- and long-term disability

Life insurance

403(b) retirement plan

Paid Time Off

Scholarship opportunities

Culture of caring and teamwork

Job summary

Carroll Lutheran Village, Inc. in Maryland is seeking a full-time Dining Services Associate to support meal preparation, service, and delivery for residents.

The role involves interactions with residents and staff, adherence to safety standards, and daily shifts Monday through Friday with a rotating weekend schedule. You will read menus and production sheets, assist with special diets, help with tray lines, and ensure cleanliness and accuracy.

Qualifications

• High School diploma or equivalent or current enrollment in high school.
• At least 1 year experience in hospital, restaurant, or continuing care retirement community (CCRC) preferred.
• Discretion, professionalism, and sound judgment in handling sensitive matters.
• Excellent interpersonal, written, and verbal communication with diverse individuals.
• Strong attention to detail and ability to manage priorities and deadlines.
• Ability to work both independently and in a team with a cooperative, compassionate approach.
• Physically able to move around the workday and lift up to 35 pounds; may assist with evacuations.

Responsibilities

• Focuses on customer service, taking orders, serving food, and ensuring a pleasant dining experience.
• Primarily follows food safety, sanitation, and hospitality standards.
• Prepare meals by reading recipes, production sheets, and product directions; estimate quantities based on census and dietary needs.
• Operate kitchen equipment and utensils to prepare ingredients.
• Prepare therapeutic diets, including thickened liquids and modified-texture meals; measure liquids and nutrients as required.
• Participate in all meal services, including tray line, dining rooms, and in-room delivery.
• Maintain cleanliness and safety by inspecting, cleaning, and sanitizing workstations and service areas.
• Support food quality by conducting taste tests and ensuring portion and presentation standards are met.
• Assist residents with menu selections, ensuring dietary compliance and honoring preferences.
• Communicate dietary changes, admissions, discharges, or updates; answer phones and relay messages.
• Serve and replenish meals and beverages while delivering exceptional customer service.
• Maintain resident confidentiality and report concerns to appropriate staff.
• Promote a positive dining environment and cooperative relationships with coworkers and other departments.
• Follow all facility policies, food safety procedures, and departmental guidelines.
• Attend mandatory in-services, training, and staff meetings; perform additional duties as assigned.

Skills

Customer service

Interpersonal skills

Attention to detail

Teamwork

Professionalism

Education

High School diploma

Job description

Carroll Lutheran Village, Inc. in Maryland is seeking a full-time Dining Services Associate to support meal preparation, service, and delivery for residents.

The role involves interactions with residents and staff, adherence to safety standards, and daily shifts Monday through Friday with a rotating weekend schedule. You will read menus and production sheets, assist with special diets, help with tray lines, and ensure cleanliness and accuracy.