Dining Services Associate (Full Time)

Carroll Lutheran Village; Carroll Lutheran Village (MD); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Health, dental and vision insurance

Paid short- and long-term disability

Life insurance

403(b) retirement plan

Paid Time Off

Scholarship opportunities

Culture of caring and teamwork

Descripción de la vacante

Carroll Lutheran Village, Inc. in Maryland is seeking a full-time Dining Services Associate to support meal preparation, service, and delivery for residents.

The role involves interactions with residents and staff, adherence to safety standards, and daily shifts Monday through Friday with a rotating weekend schedule. You will read menus and production sheets, assist with special diets, help with tray lines, and ensure cleanliness and accuracy.

Formación

• High School diploma or equivalent or current enrollment in high school.
• At least 1 year experience in hospital, restaurant, or continuing care retirement community (CCRC) preferred.
• Discretion, professionalism, and sound judgment in handling sensitive matters.
• Excellent interpersonal, written, and verbal communication with diverse individuals.
• Strong attention to detail and ability to manage priorities and deadlines.
• Ability to work both independently and in a team with a cooperative, compassionate approach.
• Physically able to move around the workday and lift up to 35 pounds; may assist with evacuations.

Responsabilidades

• Focuses on customer service, taking orders, serving food, and ensuring a pleasant dining experience.
• Primarily follows food safety, sanitation, and hospitality standards.
• Prepare meals by reading recipes, production sheets, and product directions; estimate quantities based on census and dietary needs.
• Operate kitchen equipment and utensils to prepare ingredients.
• Prepare therapeutic diets, including thickened liquids and modified-texture meals; measure liquids and nutrients as required.
• Participate in all meal services, including tray line, dining rooms, and in-room delivery.
• Maintain cleanliness and safety by inspecting, cleaning, and sanitizing workstations and service areas.
• Support food quality by conducting taste tests and ensuring portion and presentation standards are met.
• Assist residents with menu selections, ensuring dietary compliance and honoring preferences.
• Communicate dietary changes, admissions, discharges, or updates; answer phones and relay messages.
• Serve and replenish meals and beverages while delivering exceptional customer service.
• Maintain resident confidentiality and report concerns to appropriate staff.
• Promote a positive dining environment and cooperative relationships with coworkers and other departments.
• Follow all facility policies, food safety procedures, and departmental guidelines.
• Attend mandatory in-services, training, and staff meetings; perform additional duties as assigned.

Conocimientos

Customer service

Interpersonal skills

Attention to detail

Teamwork

Professionalism

Educación

High School diploma

Descripción del empleo

Join Our Team at Carroll Lutheran Village! We’re currently seeking a dedicated Full-Time Dining Services Associate to become part of our caring and mission-driven community. This position will be Monday-Friday with hours of 10:30am-6:30pm or 11:00am-7:00pm with one day off during the week and follow an every other weekend rotation.The Dining Services Associate is responsible for supporting the preparation, service, and delivery of meals in accordance with established dietary guidelines, sanitation standards, and facility policies. This role involves direct interaction with residents and staff and plays a key role in ensuring a positive dining experience for all.At Carroll Lutheran Village, we’re more than just a workplace, we’re a not-for-profit organization that puts people first. That means valuing every resident we serve and every team member who supports them. Here, your work is more than a job, it’s a meaningful part of something bigger.Come see the difference!What You’ll Do as a CLV Dining Services Associate:Focuses on customer service, taking orders, serving food, and ensuring a pleasant dining experience.Primarily follows food safety, sanitation, and hospitality standardsPrepare meals by reading and following recipes, production sheets, and product directions; estimate food quantities based on census and dietary needs.Operate kitchen equipment and utensils to prepare ingredients, including measuring, washing, peeling, chopping, mixing, and cooking.Prepare therapeutic diets, including thickened liquids and modified-texture meals (chopped, ground, pureed); measure and calculate liquid and nutrient restrictions as required.Participate in all meal services, including tray line, dining rooms, and in-room delivery.Maintain cleanliness and safety by inspecting, cleaning, and sanitizing workstations, equipment, and service areas.Support food quality by conducting taste tests and ensuring portion and presentation standards are met.Assist residents with menu selections, ensuring dietary compliance and honoring personal preferences.Communicate dietary changes, admissions, discharges, or other updates promptly; answer phones and relay messages accurately.Serve and replenish meals and beverages courteously while delivering exceptional customer service.Maintain resident confidentiality and report any concerns or needs to appropriate staff. § Promote a positive dining environment and cooperative relationships with coworkers and other departments.Follow all facility policies, food safety procedures, and departmental guidelines.Attend mandatory in-services, training sessions, and staff meetings as required. § Perform additional duties as assigned.All the great incentives you get as a CLV Team Member!A strong total compensation package including:Competitive wagesHealth, dental and vision insurancePaid short- and long-term disability and life insuranceGenerous contributions to a 403(b)-retirement planPaid Time OffPaid professional developmentScholarship opportunitiesAn even stronger culture of caring, collaboration and support!#INDSPNWhat You’ll Need as a Dining Services Associate:Education | ExperienceHigh School diploma or equivalent or current enrollment in high school.At least 1 year experience in hospital, restaurant, or continuing care retirement community (CCRC) preferred.Knowledge, Skills and AbilitiesDemonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and tactfully with individuals at all levels, including residents, staff, families, external vendors/authorities, and the public.Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment.Proven ability to work both independently and collaboratively within a team environment, demonstrating a cooperative, respectful, and compassionate approach to colleagues and resident care.Skilled in the use of standard office equipment and technology.Maintains professionalism, composure, and a positive attitude when managing challenging situations.Physically able to move throughout the workday and lift items up to 35 pounds using safe handling practices.May be necessary to assist with resident evacuation during emergency situations.Complies with organizational health and safety requirements, including vaccination policies or valid exemptions.Equal Opportunity Employer StatementAt Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.