Dining Services Associate

Carroll Lutheran Village, Inc.; Westminster (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid short- and long-term disability

Life insurance

403(b) retirement plan contributions

Paid Time Off

Paid professional development

Scholarship opportunities

Job summary

Carroll Lutheran Village, Inc. in Westminster, MD is seeking a dedicated Full-Time Dining Services Associate to join our caring, mission-driven community. The role is Monday-Friday, 10:30am-6:30pm or 11:00am-7:00pm with every other weekend rotation.

You will handle order taking, food service, and meal assembly while adhering to safety and dietary guidelines. You’ll also assist residents with menu selections and maintain a positive dining environment.

Qualifications

• Experience in hospital, restaurant, or continuing care setting preferred.
• Strong customer service and communication skills.
• Ability to follow recipes, production sheets, and dietary guidelines.

Responsibilities

• Provide excellent customer service by taking orders and serving meals.
• Follow food safety, sanitation, and hospitality standards.
• Prepare meals per recipes and production sheets; estimate quantities.
• Operate kitchen equipment and prepare ingredients.
• Assist with therapeutic diets and modified-texture meals as required.
• Support meal service in tray lines, dining rooms, and in-room delivery.

Skills

Customer service

Food safety

Teamwork

Communication

Education

High School diploma or equivalent

Job description

Job Details:

Job Location: CARROLL LUTHERAN VILLAGE INC - WESTMINSTER, MD, Salary Range: $16.00 - $18.02Hourly, Join Our Team at Carroll Lutheran Village! We’re currently seeking a dedicated Full-Time Dining Services Associate to become part of our caring and mission-driven community. This position will be Monday-Friday with hours of 10:30am-6:30pm or 11:00am-7:00pm with one day off during the week and follow an every other weekend rotation.

Come see the difference!

What You’ll Do as a CLV Dining Services Associate:

• Focuses on customer service, taking orders, serving food, and ensuring a pleasant dining experience.
• Primarily follows food safety, sanitation, and hospitality standards
• Prepare meals by reading and following recipes, production sheets, and product directions; estimate food quantities based on census and dietary needs.
• Operate kitchen equipment and utensils to prepare ingredients, including measuring, washing, peeling, chopping, mixing, and cooking.
• Prepare therapeutic diets, including thickened liquids and modified-texture meals (chopped, ground, pureed); measure and calculate liquid and nutrient restrictions as required.
• Participate in all meal services, including tray line, dining rooms, and in-room delivery.
• Maintain cleanliness and safety by inspecting, cleaning, and sanitizing workstations, equipment, and service areas.
• Support food quality by conducting taste tests and ensuring portion and presentation standards are met.
• Assist residents with menu selections, ensuring dietary compliance and honoring personal preferences.
• Communicate dietary changes, admissions, discharges, or other updates promptly; answer phones and relay messages accurately.
• Serve and replenish meals and beverages courteously while delivering exceptional customer service.
• Maintain resident confidentiality and report any concerns or needs to appropriate staff. Promote a positive dining environment and cooperative relationships with coworkers and other departments.
• Follow all facility policies, food safety procedures, and departmental guidelines.
• Attend mandatory in-services, training sessions, and staff meetings as required.
• Perform additional duties as assigned.

All the great incentives you get as a CLV Team Member!

• Competitive wages
• Health, dental and vision insurance
• Paid short- and long-term disability and life insurance
• Generous contributions to a 403(b)-retirement plan
• Paid Time Off
• Paid professional development
• Scholarship opportunities

An even stronger culture of caring, collaboration and support!

Qualifications: What You’ll Need as a Dining Services Associate:

Education | Experience

• High School diploma or equivalent or current enrollment in high school.
• At least 1 year experience in hospital, restaurant, or continuing care retirement community (CCRC) preferred.

Knowledge, Skills and Abilities

• Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.
• Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and tactfully with individuals at all levels, including residents, staff, families, external vendors/authorities, and the public.
• Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment.
• Proven ability to work both independently and collaboratively within a team environment, demonstrating a cooperative, respectful, and compassionate approach to colleagues and resident care.
• Skilled in the use of standard office equipment and technology.
• Maintains professionalism, composure, and a positive attitude when managing challenging situations.
• Physically able to move throughout the workday and lift items up to 35 pounds using safe handling practices.
• May be necessary to assist with resident evacuation during emergency situations.
• Complies with organizational health and safety requirements, including vaccination policies or valid exemptions.

Equal Opportunity Employer Statement

At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.

LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.

Our hiring practices reflect our core values ofrespect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.