Compassionate Clinic Receptionist

Dignity Health Medical Group; Queen Creek (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

Dignity Health Medical Group is seeking a Medical Receptionist to be the welcoming heart of the clinic, ensuring a comforting and efficient environment for every patient journey. The role involves managing patient reception, coordinating administrative tasks, and guiding diverse patient populations with empathy and clear communication.

Success requires exceptional interpersonal skills, technological proficiency, and a compassionate, adaptable approach to facilitate a positive experience for all

Qualifications

• High school diploma or GED required.
• Preferred medical office and/or insurance experience.

Responsibilities

• Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
• Ensures positive customer service atmosphere and interactions in reception areas
• Answers the telephone in a pleasant and helpful manner
• Coordinate patient movement, reports problems or irregularities
• Working knowledge of multi-line phones
• Working knowledge of computers, fax/copy machines

Skills

Interpersonal skills

Technological proficiency

Compassion

Adaptable / patient approach

Education

High School Graduate or GED

Tools

Multi-line phones

Computers and office equipment

Fax/Copy machines

Job description

Dignity Health Medical Group is seeking a Medical Receptionist to be the welcoming heart of the clinic, ensuring a comforting and efficient environment for every patient journey. The role involves managing patient reception, coordinating administrative tasks, and guiding diverse patient populations with empathy and clear communication.

Success requires exceptional interpersonal skills, technological proficiency, and a compassionate, adaptable approach to facilitate a positive experience for all