Compassionate CDC Receptionist: Patient Check-In & Scheduling

The Shrewsbury and Telford Hospital NHS Trust; New Mexico; On-site; USD 25,000 - 30,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is recruiting for a Receptionist within the Community Diagnostic Centre (CDC). You will be the first point of contact for patients, visitors and colleagues, delivering a welcoming and efficient reception service while supporting the department’s smooth running.

Key duties include patient check-in, appointment management, handling telephone enquiries and maintaining patient records across digital systems, with a focus on compassionate and professional

Qualifications

• GCSE English and Mathematics (Grade 4/C or above) or equivalent.
• Experience of working with the public in a busy environment is essential.
• Experience with healthcare, appointment booking or NHS systems is advantageous.

Responsibilities

• Check in patients and manage appointments.
• Handle telephone enquiries and maintain accurate patient records.
• Provide a professional, welcoming reception service and support the diagnostic pathway.

Skills

GCSE English & Maths

Public-facing experience

NHS systems familiarity

Job description

The Shrewsbury and Telford Hospital NHS Trust is recruiting for a Receptionist within the Community Diagnostic Centre (CDC). You will be the first point of contact for patients, visitors and colleagues, delivering a welcoming and efficient reception service while supporting the department’s smooth running.

Key duties include patient check-in, appointment management, handling telephone enquiries and maintaining patient records across digital systems, with a focus on compassionate and professional