Compassionate Case Manager — Fast-Paced, In-Office

Pemberton Injury Law Firm; Baraboo (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

IRA with employer match

Paid time off

Paid holidays

No nights or weekends required

Job summary

Pemberton Personal Injury Law Firm in Baraboo, WI, is seeking a dedicated Case Manager to handle a high-volume caseload with professionalism and empathy. This full-time role emphasizes client advocacy, meticulous documentation, and coordination with medical providers and insurance adjusters.

The ideal candidate will be highly organized, compassionate, and capable of managing shifting priorities in a fast-paced environment while delivering excellent client service across Wisconsin.

Qualifications

• At least 1–5 years of experience delivering exceptional customer service.
• Superior organizational skills and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong typing and writing skills with accuracy and efficiency.
• Excellent phone skills and compassionate client communication.

Responsibilities

• Oversee a high volume of personal injury cases from inception to resolution.
• Serve as primary point of contact for clients with regular updates.
• Gather and organize case-related documents and evidence.
• Coordinate with medical providers, insurance adjusters, and other parties.
• Maintain detailed case files in the firm’s case management system.
• Assist attorneys with preparing demand letters and related documents.

Skills

Excellent communication

Organization

Customer service

Proficiency in Microsoft Office

Typing and writing skills

Teamwork

Compassion and empathy

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Case management software

Job description

Pemberton Personal Injury Law Firm in Baraboo, WI, is seeking a dedicated Case Manager to handle a high-volume caseload with professionalism and empathy. This full-time role emphasizes client advocacy, meticulous documentation, and coordination with medical providers and insurance adjusters.

The ideal candidate will be highly organized, compassionate, and capable of managing shifting priorities in a fast-paced environment while delivering excellent client service across Wisconsin.