Compassionate Care & Daily Living Specialist

Icm Inc; Arkansas; Hybrid; USD 19,000 - 25,000; Full time

Job summary

Ultipro in the United States (Kentucky region) seeks empathetic home care aides to assist clients with daily activities, medication management, and mobility support.

You will monitor safety, provide companionship, and document daily updates in an online system, ensuring quality care and compliance with HIPAA policies. This role emphasizes teamwork with supervisors, adherence to SOPs, and flexible availability to meet client needs across shifts.

Qualifications

• Understands and endorses ICM's mission and vision.
• Follows SOPs and asks for clarification when needed.
• Understands and complies with HIPAA regulations.
• Maintains a clean and orderly work environment.
• High school diploma or equivalent; some positions require additional education.

Responsibilities

• Provide quality care and assistance with daily activities (bathing, grooming, medication).
• Arrange transportation and companionship to enable errands and appointments.
• Support goals to improve quality of life and community integration.
• Record daily updates of shift activities on an online platform.
• Monitor customer safety and surroundings for devices/equipment.
• Perform other duties as assigned.
• Demonstrate quality decision making.
• Communicate effectively with customers and team.
• Demonstrate problem-solving and interpersonal skills.
• Be receptive to feedback and maintain a positive work ethic.

Skills

Decision making

Communication

Problem solving

Interpersonal skills

Feedback oriented

Work ethic

Education

High school diploma or equivalent

Job description

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.