Compassionate Call Center Agent - Part-Time, Flexible Shifts

SSM Health; Bridgeton (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

SSM Health DePaul Hospital in St. Louis seeks a part-time Call Center Associate to greet callers and triage inquiries. You will serve as the first point of contact, directing requests to the appropriate department and gathering data for reporting.

The role requires strong communication, multitasking, and the ability to work variable shifts including days, nights, weekends, and holidays. Prior healthcare setting experience is not required, making it ideal for entry-level candidates seeking

Qualifications

• High School diploma or equivalent required; 10 years of work experience also acceptable.
• No prior experience required for this PRN role.

Responsibilities

• Responds to telephone and Internet inquiries following a set standard.
• Collects caller data to assist with measurement, tracking and reporting.
• Tracks inquiries and provides resolution.
• Performs clerical or administrative duties as needed.
• Performs other duties as assigned.

Skills

Telephone handling

Data entry

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health DePaul Hospital in St. Louis seeks a part-time Call Center Associate to greet callers and triage inquiries. You will serve as the first point of contact, directing requests to the appropriate department and gathering data for reporting.

The role requires strong communication, multitasking, and the ability to work variable shifts including days, nights, weekends, and holidays. Prior healthcare setting experience is not required, making it ideal for entry-level candidates seeking