Compassionate Bereavement Program Assistant

St. Croix Hospice; Mendota Heights (MN); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

medical/dental/vision/pet insurance

disability and life insurance

paid time off

401(k) retirement plans

Job summary

St. Croix Hospice is seeking a Bereavement Assistant in Mendota Heights, MN to support the bereavement program for families and caregivers for 13 months after a patient’s death.

The role emphasizes accurate data handling, mail processing, and coordination with the team to ensure regulatory compliance. Responsibilities include completing bereavement assessments, sending grief mailings, maintaining clinical records, and performing monthly audits.

Qualifications

• High school graduate required.
• Associate degree in business management or related field preferred.
• Two (2) years data entry experience preferred.
• Knowledge and commitment to hospice philosophy required.
• Demonstrates organizational skills.
• Ability to work independently required.
• Proficient in working with organizational systems and Excel software.
• Ability to learn and effectively use Electronic Medical Records system required.

Responsibilities

• Assure that the initial bereavement assessment is completed by the appropriate team member.
• Assure that families receive grief mailings.
• Receives daily incoming mail and manages any follow-up needed.
• Prepares daily outgoing mail so it is ready to be picked up.
• Answers telephone lines promptly and efficiently, as needed.
• Updates bereaved clinical records to reflect name, address, and/or phone number changes.
• Complete monthly bereavement audits
• Update and ensure accuracy of the organizations data base
• Accepts and performs other related duties and responsibilities as required
• Perform other duties as assigned

Skills

Data entry

Organizational skills

Independent work

Excel

EMR systems

Communication

Education

High school diploma

Associate degree in business management or related field

Tools

EMR software

Job description

St. Croix Hospice is seeking a Bereavement Assistant in Mendota Heights, MN to support the bereavement program for families and caregivers for 13 months after a patient’s death.

The role emphasizes accurate data handling, mail processing, and coordination with the team to ensure regulatory compliance. Responsibilities include completing bereavement assessments, sending grief mailings, maintaining clinical records, and performing monthly audits.