Compassionate Behavioral Health Support Specialist

RIH Rhode Island Hospital; Rhode Island; On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Union: International Brotherhood Teams

Job summary

Brown University Health is seeking a Behavioral Health Attendant to provide direct and indirect observation for patients experiencing mental health and behavioral challenges at Rhode Island Hospital in Providence. You will work under a nurse's direction to support patient dignity and safety in a therapeutic environment.

The role requires a high school diploma and prior direct patient care experience or related education; training includes de-escalation, safety, and patient handling.

Qualifications

• High School graduate or its equivalent required.
• Previous experience in direct patient care and/or patient observations, or completion of one (1) year of progressive education in a human services-related field (e.g., psychology, nursing, social work, health sciences) is required.

Responsibilities

• Under the general direction of the Registered Nurse, the Behavioral Health Attendant (BHA) provides direct, non-clinical support to patients requiring direct or indirect observations and who may be experiencing mental health and behavioral challenges.
• Receives report on assigned patient before assuming responsibility of observations.
• Conduct continuous or intermittent patient observation as assigned.
• Reports changes in patient condition to nursing or clinical staff promptly.
• Monitor and document patient behavior, mood, and activity in accordance with established protocols.
• Maintain patient focus at all times, free from distractions.
• Assists patients with daily activities such as hygiene, meals, and mobility, as needed based upon report and direction received by registered nurse.
• Actively engages with assigned patient(s) throughout shift in a compassionate and respectful manner while providing interaction and recreational activities in accordance with training provided.
• De-escalate situations using approved verbal intervention techniques to promote patient and staff safety.
• Obtains initial certification and annual re-certification in system/facility approved de-escalation and restraint course with no restrictions for those working in behavioral health and emergency departments, BLS, and training in safe patient handling per facility guidelines.
• Must be able to perform physical aspects of the position which may include lifting, turning, and physical care/movement of patients from a sitting, standing or kneeling position.
• Attends staff development, supervision, and staff meetings as assigned.
• Ensure the care area is free of hazards and complies with safety guidelines, and assist with the maintenance of clean and orderly patient care spaces
• Observes patient rights,
• Maintains confidentiality of patient information,
• Maintains patient privacy.
• Follows hospital policy and procedures regarding patient and staff safety practices.
• Performs other duties as assigned.

Skills

Observation

De-escalation

Patient care

Communication

Team collaboration

Education

High School diploma or equivalent

Job description

Brown University Health is seeking a Behavioral Health Attendant to provide direct and indirect observation for patients experiencing mental health and behavioral challenges at Rhode Island Hospital in Providence. You will work under a nurse's direction to support patient dignity and safety in a therapeutic environment.

The role requires a high school diploma and prior direct patient care experience or related education; training includes de-escalation, safety, and patient handling.