Compassionate Animal Shelter Technician—Care & Operations

City of Waco; Waco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

City of Waco seeks a compassionate and dependable professional dedicated to providing exceptional care for animals, delivering outstanding customer service, and supporting daily shelter operations.

Under supervision, you will care for animals in the shelter, assist customers, and help with reports and data entry. The role includes potential after-hours responses and transporting pets to events, with certification required within 180 days.

Qualifications

• Valid Texas Driver's License as a requirement.
• HS Diploma or GED equivalent.
• 1 year of customer service and/or animal care experience required.
• Euthanasia Technician certification from the Texas Department of State Health Services is required within 180 days.

Responsibilities

• Cleans Animal Shelter daily, including feeding, watering, and grooming animals; monitors animals for illness and disease and provides medications.
• Provides customer assistance; maintains and updates files and assists with reports and computer entry.
• Euthanizes animals and processes animal carcasses.
• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.
• Operates a City vehicle to retrieve warehouse items and transport pets to adoption events or other assigned locations.
• Impounds owner surrenders, strays, and seized animals, entering their information into the shelter management software.

Skills

Customer service

Animal care

Valid Texas Driver's License

Education

HS Diploma or GED

Job description

City of Waco seeks a compassionate and dependable professional dedicated to providing exceptional care for animals, delivering outstanding customer service, and supporting daily shelter operations.

Under supervision, you will care for animals in the shelter, assist customers, and help with reports and data entry. The role includes potential after-hours responses and transporting pets to events, with certification required within 180 days.