Compassionate Admissions Specialist – Patient Access & Scheduling

Texas Health Resources; Allen (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k

PTO

medical insurance

Paid Parental Leave

flex spending

tuition reimbursement

student loan repayment

Job summary

Texas Health Resources seeks an Admissions Specialist for the Admitting department in Allen, TX. The role focuses on patient intake, accuracy of demographic data, and verification of benefits. You will support clinicians and ensure compliance during the admission process.

Strong customer service skills and healthcare experience are required, with training on Epic and hospital systems. A team-based, fast-paced environment offers growth and stability in a leading health system.

Qualifications

• H.S. Diploma or Equivalent required
• Associate's degree preferred
• CLIAFE compliance with foreign education equivalency preferred
• 1 year relevant customer service experience required
• 2 years professional office/healthcare in hospital setting preferred
• 5 years customer service experience preferred
• 6 months of intermediate computer skills preferred
• 1 year healthcare, referral processing, scheduling preferred
• CHAA - Certified Healthcare Access Associate preferred
• CPI training within 90 days of hire and maintained annually

Responsibilities

• Welcome patients and families on arrival and set a calm tone
• Greet, collect demographics and ensure EHR integrity
• Identify network coverage and verify benefits and pre-certification
• Educate on legal, ethical and compliance documents; obtain consents
• Explain financial obligations and prepare estimates for payments

Skills

Customer service

Healthcare experience

Demographic data collection

Bilingual (bonus)

Education

High School Diploma

Associate's degree preferred

Tools

Epic

Microsoft Office

Health informatics systems

Job description

Texas Health Resources seeks an Admissions Specialist for the Admitting department in Allen, TX. The role focuses on patient intake, accuracy of demographic data, and verification of benefits. You will support clinicians and ensure compliance during the admission process.

Strong customer service skills and healthcare experience are required, with training on Epic and hospital systems. A team-based, fast-paced environment offers growth and stability in a leading health system.