Compassionate Funeral Service Coordinator

Service Corporation International; Bayamón, Northern (PR, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Service Corporation International in Bayamon, Puerto Rico, is seeking an experienced Funeral Assistant to support families with funeral and memorial services. You will coordinate rites, vehicle logistics, and care for keepsakes, while providing aftercare in absence of a counselor.

Requires a high school diploma, at least 3 years of related experience, and a valid driver’s license. Strong communication, compassion, and multi-tasking are essential for this role.

Qualifications

• High School diploma or equivalent.
• Minimum 3 years related experience as a Funeral Assistant.
• Current driver’s license with acceptable driving record.
• Knowledge of religious and fraternal customs.

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures.
• Confirms authorization to proceed with the service arrangements.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Assists with funeral services by coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs.
• In absence of Family Service Counselor, provides aftercare including delivery of documentation; stationery; information on insurance, health benefits and pension, and pre-arrangements for next of kin.
• Ensures potential pre-need referrals are shared with Family Service Counselors.
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations.
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance.
• Assists with general office duties including answering phones and preparing reports as necessary.
• Assist with the maintenance of vehicles, the facility and property.
• Receives caskets and other funeral home supplies as well as place into inventory.
• Ensures refreshments are available (where allowed by law)

Skills

Compassion

Communication skills

Problem solving

Multi-tasking

Detail oriented

Integrity

Education

High School diploma or equivalent

Tools

MS Office Suite

Computers

Job description

Service Corporation International in Bayamon, Puerto Rico, is seeking an experienced Funeral Assistant to support families with funeral and memorial services. You will coordinate rites, vehicle logistics, and care for keepsakes, while providing aftercare in absence of a counselor.

Requires a high school diploma, at least 3 years of related experience, and a valid driver’s license. Strong communication, compassion, and multi-tasking are essential for this role.