Companion Animal Care Supervisor - Lead & Elevate Pet Care

Petco; Murrieta (CA); On-site; USD 29,000 - 45,000; Full time

Job summary

Petco is seeking a Companion Animal Supervisor to lead the health, care, and presentation of live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments.

The role requires 1+ year of supervisory experience in a pet retail environment, strong knowledge of companion animals, and a focus on customer service and people development. This full-time position is based in a Pet Care Center environment with opportunities for growth.

Qualifications

• Minimum HS diploma or GED.
• 1+ year of supervisory experience in a pet retail environment.
• Strong knowledge of companion animals, aquatics, and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Responsibilities

• Ensure health, safety, and well‑being of all live animals per Petco standards.
• Coach and mentor partners to deliver confident, compassionate customer interactions.
• Drive sales, margin, and shrink performance through disciplined execution.
• Lead by example in animal care and Aquatics operations.
• Support training and development of partners.

Skills

High school diploma

Supervisory experience

Animal care knowledge

Communication skills

Interpersonal skills

Customer service

People development

Education

High school diploma or GED

Job description

Petco is seeking a Companion Animal Supervisor to lead the health, care, and presentation of live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments.

The role requires 1+ year of supervisory experience in a pet retail environment, strong knowledge of companion animals, and a focus on customer service and people development. This full-time position is based in a Pet Care Center environment with opportunities for growth.