Companion Animal Care Supervisor - Lead & Elevate

Petco Animal Supplies, Inc.; Hutto (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Companion Animal Supervisor to oversee health, care, and presentation of live animals while driving sales, customer experience, and operational excellence in the Companion Animal and Aquatics areas.

You will coach partners to deliver expert animal care and knowledgeable service, balancing welfare with sales goals and Petco’s leadership expectations.

Qualifications

• 1+ year of supervisory experience in a pet retail environment preferred.
• Strong knowledge of companion animals and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Responsibilities

• Animal Care & Operations: Execute Companion Animal and Aquatics operations including animal care, maintenance, ordering, regulatory compliance, CAPI, HAHC, CAPC, and veterinary partnerships.
• Business & Customer Experience: Process transactions efficiently while delivering a great customer experience; monitor sales, margin, and inventory reports; share product and animal care knowledge to help customers make informed decisions.
• People Leadership: Train, coach, and develop partners in animal care, selling behaviors, and operational routines; provide ongoing feedback to strengthen partner performance.

Skills

Supervisory experience

Animal care

Customer service

Communication

Leadership

Education

High school Diploma or GED

Job description

Petco Animal Supplies, Inc. is seeking a Companion Animal Supervisor to oversee health, care, and presentation of live animals while driving sales, customer experience, and operational excellence in the Companion Animal and Aquatics areas.

You will coach partners to deliver expert animal care and knowledgeable service, balancing welfare with sales goals and Petco’s leadership expectations.