Companion Animal Care Lead

PETCO Animal Supplies Stores, Inc.; Cincinnati (OH); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Job summary

Petco Animal Supplies, Inc. seeks a Companion Animal Supervisor to lead the health, care, and presentation of live animals while driving sales, customer experience, and operational excellence in the Companion Animal and Aquatics departments.

You will coach partners to deliver knowledgeable service, maintain high presentation standards, and foster a culture of teamwork and inclusion. This full‑time role requires a passion for pet welfare and strong leadership.

Qualifications

• 1+ year of supervisory experience, preferably in a pet retail environment.
• Strong knowledge of companion animals, aquatics, and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Responsibilities

• Ensure health, safety, and well‑being of all live animals.
• Coach partners to deliver confident, compassionate customer interactions.
• Drive sales, margin, and shrink goals through disciplined execution.
• Lead by example modeling Petco’s selling behaviors and customer service expectations.

Skills

Supervisory experience

Pet care knowledge

Customer service

Communication skills

Education

High school Diploma or GED

Job description

Petco Animal Supplies, Inc. seeks a Companion Animal Supervisor to lead the health, care, and presentation of live animals while driving sales, customer experience, and operational excellence in the Companion Animal and Aquatics departments.

You will coach partners to deliver knowledgeable service, maintain high presentation standards, and foster a culture of teamwork and inclusion. This full‑time role requires a passion for pet welfare and strong leadership.