Commuter Rail Senior Project Coordinator

Massachusetts Bay Transportation Authority; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Massachusetts Bay Transportation Authority is seeking a Senior Project Coordinator to assist Project Managers and Directors within Railroad Operations and Ferry Operations. The role focuses on administering complex MBTA Commuter Rail and Commuter Ferry capital projects from planning through construction, with emphasis on reporting and tracking schedules and budgets.

The candidate will prepare project documents, coordinate with Contract Administration, Procurement, Project Controls, Field

Qualifications

• Bachelor's degree required.
• Four years of experience in project administration or coordination.
• Proficiency with Microsoft Word, Excel, databases, and PowerPoint.
• Effective written and verbal communication skills.
• Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to communicate with customers, employees, and vendors.
• Excellent customer service skills.
• Ability to work with a diverse workforce.

Responsibilities

• Support Project Managers and Directors in Railroad Operations and Ferry Operations.
• Provide program-level reporting and assist on multiple projects.
• Prepare project-related correspondence, reports, charts, and presentations.
• Coordinate project tasks with Contract Administration, Procurement, Project Controls, Field Services, and other departments.
• Coordinate with Engineering, Environmental, Safety, and other departments as required.
• Assist in coordinating complex projects with outside agencies, abutters, and utilities.
• Support in addressing time-sensitive tasks and follow up on actions.

Skills

Written & verbal communication

Organizational skills

Analytical skills

Confidentiality

Multi-tasking

Time management

Interpersonal skills

Customer service

Diversity awareness

Education

Bachelor's degree

Associate degree

Master's degree

Professional certification

Tools

MS Word

MS Excel

PowerPoint

Databases

Job description

The Senior Project Coordinator will support Project Managers and Directors within the Railroad Operations and Ferry Operations department to provide proper administration of complex MBTA Commuter Rail and Commuter Ferry capital projects, from inception (planning) through the design phase (conceptual, preliminary, and final) and the construction phase(including project close-out), with a focus on project reporting and tracking of schedules and budgets.

• Collaborate in the delivery of complex projects in accordance with the following MBTA policies and procedures as stipulated in MBTA manuals, policies and procedures, and directives, including MBTA Directives and Standard Operating Procedures published on the MBTA webpage or provided directly by the Authority.

• Provide program-level reporting and assistance on several individual projects that roll up to a program.
• Prepare project-related correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database, and PowerPoint.
• Coordinate project tasks with other supporting departments, including Contract Administration, Procurement, Project Controls, Field Services, and other supporting functions and staff, as required.
• Work with other stakeholder departments, including Engineering and Capital, Environmental, Systemwide Accessibility, Safety, and other Operational departments and organizations, as required.
• Assist in coordinating complex projects with outside agencies, abutters, utility companies, and community groups who are affected by proposed construction, as required.
• Support Project Managers in addressing tasks in a time-sensitive environment.
• Follow up on assigned actions required for task completion, seeking guidance as needed.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a professional and courteous manner.
• Adhere to the rules, regulations, collective bargaining agreements, and policies of the Authority, including the EEO, Anti-Discrimination and Anti-Harassment, and Anti-Retaliation policies.
• Attend off-site meetings, as necessary.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.

Supervision

• None.

• An bachelor's degree from an accredited institution.
• Four (4) years of experience in project administration or coordination duties.
• Proficiency with Microsoft Word, Excel, databases, and PowerPoint.
• Effective professional written and verbal communication skills.
• Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to effectively communicate with customers, employees, and vendors.
• Excellent customer service skills.
• Ability to work effectively with a diverse workforce.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

• Additional years of experience in transportation.