Commuter Rail Senior Project Coordinator

Massachusetts-Bay-Transportation-Authority; Boston (MA); On-site; USD 70,000 - 105,000; Full time

Job summary

Massachusetts Bay Transportation Authority (MBTA) is seeking a Senior Project Coordinator to support Project Managers and Directors in Railroad and Ferry Operations. You will manage capital project administration from inception through construction, with a focus on schedules, budgets, and reporting.

You will prepare correspondence, charts, and presentations, coordinate tasks with multiple departments, and assist with complex stakeholder coordination including outside agencies and community

Qualifications

• Bachelor's degree from an accredited institution.
• Four years of experience in project administration or coordination.
• Proficiency with Microsoft Word, Excel, databases, and PowerPoint.
• Effective professional written and verbal communication skills.
• Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to effectively communicate with customers, employees, and vendors.
• Excellent customer service skills.
• Ability to work effectively with a diverse workforce.

Responsibilities

• Provide program-level reporting and assistance on multiple projects that roll up to a program.
• Prepare project-related correspondence, reports, charts, and presentations using Word, Excel, databases and PowerPoint.
• Coordinate project tasks with Contract Administration, Procurement, Project Controls, Field Services and other staff.
• Collaborate with Engineering, Environmental, Safety and otherOperational departments as required.
• Assist in coordinating complex projects with outside agencies, abutters, utilities, and community groups.
• Support Project Managers in addressing tasks in a time-sensitive environment.
• Follow up on assigned actions and seek guidance as needed.
• Respond to inquiries from customers, vendors or staff professionally.
• Adhere to MBTA policies, directives and EEO/anti-harassment rules.
• Attend off-site meetings as necessary and perform other duties.

Skills

Microsoft Word

Excel

PowerPoint

Databases

Written & verbal communication

Organizational skills

Analytical skills

Confidentiality

Multitasking

Time management

Interpersonal skills

Customer service

Diversity & inclusion

Education

Bachelor's degree

Job description

The Senior Project Coordinator will support Project Managers and Directors within the Railroad Operations and Ferry Operations department to provide proper administration of complex MBTA Commuter Rail and Commuter Ferry capital projects, from inception (planning) through the design phase (conceptual, preliminary, and final) and the construction phase(including project close-out), with a focus on project reporting and tracking of schedules and budgets.

• Collaborate in the delivery of complex projects in accordance with the following MBTA policies and procedures as stipulated in MBTA manuals, policies and procedures, and directives, including MBTA Directives and Standard Operating Procedures published on the MBTA webpage or provided directly by the Authority.

• Provide program-level reporting and assistance on several individual projects that roll up to a program.
• Prepare project-related correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database, and PowerPoint.
• Coordinate project tasks with other supporting departments, including Contract Administration, Procurement, Project Controls, Field Services, and other supporting functions and staff, as required.
• Work with other stakeholder departments, including Engineering and Capital, Environmental, Systemwide Accessibility, Safety, and other Operational departments and organizations, as required.
• Assist in coordinating complex projects with outside agencies, abutters, utility companies, and community groups who are affected by proposed construction, as required.
• Support Project Managers in addressing tasks in a time-sensitive environment.
• Follow up on assigned actions required for task completion, seeking guidance as needed.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a professional and courteous manner.
• Adhere to the rules, regulations, collective bargaining agreements, and policies of the Authority, including the EEO, Anti-Discrimination and Anti-Harassment, and Anti-Retaliation policies.
• Attend off-site meetings, as necessary.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.

Supervision

• None.

• An bachelor's degree from an accredited institution.
• Four (4) years of experience in project administration or coordination duties.
• Proficiency with Microsoft Word, Excel, databases, and PowerPoint.
• Effective professional written and verbal communication skills.
• Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to effectively communicate with customers, employees, and vendors.
• Excellent customer service skills.
• Ability to work effectively with a diverse workforce.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

• Additional years of experience in transportation.