Deputy Director of Facilities & Structures

AFE; Boston (MA); On-site; USD 110,000 - 170,000; Full time

Job summary

The Deputy Director of Facilities & Structures at MBTA will oversee life-cycle planning, direction, and management of multiple complex projects within the Division of Stations, Facilities, & Structures. The role provides cross-functional support to supervisors and trade personnel throughout maintenance and repair activities while consulting with senior leaders.

This overnight role (10pm–6am, Sun night to Thu night) emphasizes safe, reliable transit facilities, directing Superintendents and

Qualifications

• A bachelor's degree in engineering, construction management, or related field.
• Eight years of experience in construction supervision, infrastructure/facilities maintenance, or project management.
• Four years of experience supervising employees in construction or facility maintenance.
• Ability to handle sensitive information with discretion.
• Strong organizational and time-management skills with excellent customer service.

Responsibilities

• Provide planning and clear direction to area Superintendents, Supervisors, and Forepersons for completing a broad spectrum of maintenance projects, processes, and initiatives.
• Support trade crews in efficiently deploying resources to repair and maintain transit facilities through effective planning.
• Develop, review, and prioritize daily and shift work plans; monitor completion; ensure corrective actions are completed.
• Adjust and monitor work schedules and workforce availability to prepare for known upcoming work tasks.
• Manage execution, follow up, communicate, and document work task completion and provide insight and recommendations for improvement.
• Develop a priority program through data-driven analysis of corrective, predictive, and preventive maintenance needs.
• Communicate the effectiveness of facility maintenance through metrics and reports.
• Develop plans including labor and resources for repairs of facility issues.
• Assist in administration of professional service and materials contracts.
• Develop and implement department programs and standards to ensure compliance with regulations and standards.
• Assist with Corrective Action Plans and audits.
• Establish project goals and timelines; monitor progress and resource use.
• Partner with MBTA Safety Department to implement OSHA compliance within the department.
• Remain current with MBTA Safety Plan and responsibilities.
• Participate in annual operating and capital budget development; ensure fiscal oversight.
• Assist Supervisors in resolving delays and identifying corrective actions.
• Drive a company vehicle as needed to monitor sites or respond to emergencies.
• Respond professionally to inquiries from customers, vendors, or coworkers.
• Respond or report to work as directed for emergencies or adverse conditions, 24/7.
• Uphold MBTA rights and maintain effective relationships with employees.
• Assist in workforce management ensuring fair application of policies and agreements.
• Perform other duties as assigned.

Skills

Leadership

Staff supervision

Project planning

Analytical thinking

Communication

Time management

Education

Bachelor's degree

Tools

Microsoft Office 365

Job description

The Deputy Director of Facilities & Structures will be responsible for the full life-cycle planning, direction, coordination, and management of numerous complex projects within the Division of Stations, Facilities, & Structures. The Deputy Director will provide full-spectrum, cross-functional support to supervisors and trade personnel throughout the department during all phases of maintenance and repair activities. The Deputy Director will consult with the Deputy Chief of Facilities & Structures and the Director, collaborate with fellow administrators and department personnel, and direct Superintendents and Supervisors as required.

**This position is intended to be on the overnight shift (10pm-6am - Sunday Night to Thursday Night)**

• Provide planning and clear direction to area Superintendents, Supervisors, and Forepersons for completing a broad spectrum of maintenance projects, processes, and initiatives.
• Support trade crews in efficiently deploying resources to repair and maintain transit facilities through effective planning.
• Develop, review, and prioritize daily and shift work plans. Prioritize preventive maintenance tasks, continually monitor completion, closeout, and report. Ensure corrective actions are assigned and completed satisfactorily.
• Adjust and monitor work schedules and workforce availability to prepare for known upcoming work tasks.
• Manage execution, follow up, communicate, and document work task completion and provide insight and recommendations for improvement.
• Develop a priority program through data-driven analysis of corrective, predictive, and preventive maintenance needs.
• Communicate the effectiveness of facility maintenance through metrics, providing a snapshot of department accomplishments and areas of improvement.
• Develop plans, including labor and resources, along with instructions for repairs of facility issues.
• Assist in the administration of professional service and materials contracts.
• Responsible for developing and implementing, as directed, department programs and standards related to ensuring the transit facilities and the department are in compliance with all applicable regulations and standards.
• Assist the department in compliance with Corrective Action Plans, as well as Department of Public Utilities audits and findings.
• Establish project and initiative goals and timelines, and monitor progress to ensure efficient, timely use of department resources.
• Partner with the MBTA Safety Department in implementing a program for compliance with Occupational Safety (OSHA) within the department.
• Remain current with the MBTA's Safety Plan and the position's outline of responsibilities.
• Participate in the development of the department's annual operating and capital budgets, ensuring sound fiscal oversight of all resources.
• Assist Supervisors in the resolution of any project or maintenance task delays, monitoring for any trends, and offering corrective actions as needed.
• Drive a company vehicle as needed to assist or monitor work sites or to assist at emergencies and other events.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a professional and courteous manner.
• Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department- or location-specific functions.

Supervision

• Supervision of employees and contractors under their jurisdiction (100+)

• A bachelor's degree in engineering, construction management, or a related field from an accredited institution.
• Eight (8) years of experience in construction supervision, infrastructure/facilities maintenance, or construction project management.
• Four (4) years of experience supervising employees in the construction or facility maintenance field.
• Ability to handle sensitive and confidential information in an appropriate manner.
• Strong organizational, analytical, quantitative, multi-tasking, and time management skills.
• Have excellent customer service skills.
• Ability to provide information to and communicate with internal and external customers in a courteous and professional manner.
• Ability to manage time and priorities to complete assigned work in a timely manner and to a high level of workmanship.
• Ability to supervise and work effectively with a diverse workforce.
• Valid driver’s license in accordance with MBTA policy.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

• Experience managing and directing a unionized workforce
• Microsoft Office 365 competence (Excel, Word)
• Excellent verbal and written communication skills.