Community & Workforce Development Outreach Specialist II

pimacounty; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Pima County is seeking a Community & Workforce Development Specialist II to join the Department of Community & Workforce Development. The role focuses on marketing program services, building partnerships, and supporting workforce development initiatives for job seekers and employers, including outreach and collaboration with agencies.

Responsibilities include direct client services, guiding resources, maintaining records, mentoring staff, and representing the program at events.

Qualifications

• Associates degree in management, public or business administration or a related field.
• One year of professional experience in health, customer service, human services, or a closely related field.
• One year of experience with Pima County as a Community & Workforce Specialist I or similar position, as determined by the department head at the time of recruitment.

Responsibilities

• Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department.
• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services.
• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs.
• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance.
• Represents the program or work unit at community events and in meetings with County personnel and/or community partners.
• Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities.
• Provides input to management in the development of program goals and objectives.
• Manages and maintains accurate records of program participants and their progress.
• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.

Education

Associates degree in management, public or business administration or related field

One year of professional experience in health, customer service, human services, or a closely related field

Job description

Pima County is seeking a Community & Workforce Development Specialist II to join the Department of Community & Workforce Development. The role focuses on marketing program services, building partnerships, and supporting workforce development initiatives for job seekers and employers, including outreach and collaboration with agencies.

Responsibilities include direct client services, guiding resources, maintaining records, mentoring staff, and representing the program at events.