Community Workforce Connector - Bilingual (Spanish)

Educational Data Systems, Inc.; Philadelphia (Philadelphia County); On-site; USD 47,000 - 57,000; Full time

Job summary

Educational Data Systems, Inc. seeks a Community Workforce Connector who is bilingual in English and Spanish to expand access to workforce services in the Philadelphia area. The role involves case management, counseling, and guiding participants toward employment and training opportunities.

You will connect job seekers to PA CareerLink services, coordinate referrals, and document outcomes using CWDS while traveling across the region and supporting workshops and events.

Qualifications

• Bilingual English/Spanish required for client-facing work and outreach.
• Bachelor’s degree in a related field or equivalent experience.
• Experience managing workforce or community-based projects preferred.

Responsibilities

• Connect PA CareerLink services to individuals in community organizations where co-located.
• Represent PA CareerLink at community events and job fairs.
• Promote PA CareerLink services through presentations and outreach.
• Complete WIOA eligibility determination, enrollment, and case management with IEPs.
• Provide career counseling, resume development, and job search assistance.
• Coordinate referrals to training providers and apprenticeships; maintain caseloads.
• Document participant outcomes in CWDS and monitor performance metrics.
• Travel frequently within the Philadelphia region; occasional evenings/weekends.

Skills

Bilingual English/Spanish

Customer service

Relationship-building

Presentation skills

Education

Bachelor’s degree in Workforce Development, Human Services, Social Work, Education, Business Administration, Public Administration, Project Management, or related field

Tools

Microsoft Office Suite

SharePoint

Job description

## Community Workforce Connector - Bilingual (Spanish)Applylocations: PA Cross Center Servicestime type: Full timeposted on: Posted Todayjob requisition id: R-100606**Job Description:****Community Workforce Connector/Bilingual (Spanish)****Classification: Non-Exempt****Reports to: Community Services Manager/Special Projects Manager****Salary: $52,000/year****Scope of Position**The Workforce Connector is responsible for expanding access to workforce development services by connecting job seekers, employers, and community partners to workforce services. This position requires Labor Exchange and WIOA registrations. The connector will manage participant caseloads and connect participants to employment and/or training.The Workforce Connector maintains relationships with community organizations, provides workshops and case management to Special Initiatives, and assists with project implementation, connecting qualified job seekers with employer hiring needs and performance tracking. This position is also responsible for maintaining accurate documentation in CWDS and other reporting systems and ensuring compliance with workforce policies**Essential Responsibilities*** Connect PA CareerLink services to individuals in community organizations where we are co-located* Represent PA CareerLink at community events and job fairs* Promote PA CareerLink services and increase community awareness through presentations to the Workforce system* Complete WIOA eligibility determination, enrollment, and case management, and develop Individual Employment Plans (IEPs)* Provide career counseling, resume development, interview preparation, job search assistance, and career pathway guidance; coach participants toward employment, credential attainment, and career advancement* Coordinate referrals to training providers, apprenticeship opportunities, supportive services, vocational programs, and partner agencies; maintain active caseloads with timely follow-up and participant engagement* Promote apprenticeship programs, OJT, and career pathway initiatives* Lead assigned workforce initiatives and special projects from planning through completion, assisting the Special Projects Coordinator in ensuring all projects are delivered within scope, timeline, budget, and performance expectations* Support Special Projects recruitment, orientation, and workshops* Monitoring participants' success during the initiative’s cohort* Accurately document all participants' outcomes for all initiatives in CWDS daily* Responsible for data tracking of every service provided as a daily requirement using the data and PIRL guidance* Complete required reports within established deadlines; monitor performance metrics and recommend corrective actions when necessary* Maintain organized electronic and paper records of WIOA and LX documents* Travel frequently throughout the Philadelphia region and work in both office and community-based settings, including occasional evenings and weekends**Qualifications*** **Bilingual (English/Spanish) required*** Bachelor’s degree in Workforce Development, Human Services, Social Work, Education, Business Administration, Public Administration, Project Management, or a related field; equivalent experience may be considered* Excellent written, verbal, presentation, customer service, and relationship-building skills; ability to work independently and collaboratively* Experience managing workforce or community-based projects, working with WIOA programs, facilitating workshops, and building employer and community partnerships preferred* Experience in case management* Demonstrated project management, organizational, analytical, and problem-solving skills with the ability to manage multiple priorities and meet deadlines* Demonstrated cultural competency and commitment to serving diverse populations; proficiency in Microsoft Office Suite and SharePoint* Ability to travel frequently throughout the Philadelphia region; reliable transportation and a valid driver’s license preferred* Ability to work occasional evenings and weekendsEDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.