Community Wellness Programs Lead

National Council of Young Men's Christian Associations of the United States of America; New York (NY); Sur place; USD 27 552 000 - 41 328 000; Plein temps

Avantages offerts par ce poste

Retirement benefits

Medical benefits

Paid time off

Free YMCA membership

Résumé du poste

Vanderbilt YMCA in Manhattan, NY is seeking a Healthy Lifestyles Coordinator to support the Healthy Lifestyles department by delivering consistent, high-quality healthy lifestyle programming and enhancing customer service and member retention.

The coordinator will oversee fitness center activities, group exercise, personal training, and youth programs, coordinating staff, budgets, and programs with a focus on member satisfaction and inclusivity.

Qualifications

• High School Diploma required. Some college coursework is preferred.
• Current adult CPR and First Aid certifications.
• Knowledge of Orientation to Healthy Living at the Y and Principles of Member Health & Wellness.
• Foundations of Listen First.
• Foundations of Strength and Conditioning, and Group Exercise, if applicable.
• Applicable industry certifications.
• Attend the YMCA hospitality training within ninety (90) days of hire.
• Ability to work with participants of varying experience and skill levels.
• Excellent customer service skills.

Responsabilités

• Recruit, schedule, supervise, and evaluate program staff.
• Provide outstanding hospitality to all members and guests.
• Assist with the management of programs to maximize member satisfaction, revenue, and compliance with YMCA standards.
• Provide members with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA.
• Assist in the development, control, and tracking of departmental budget in accordance with branch and Association guidelines.
• Research, facilitate, and build quality programs that provide member satisfaction.
• Set annual priority objectives—improve service based on annual staff and customer evaluation/feedback.
• Serve as a point of contact for all Healthy Lifestyles staff.
• Track and ensure that staff certifications are current and on file.
• Assist in scheduling, maintaining, and managing facility and equipment in partnership with the branch’s maintenance department.
• Execute administrative duties, i.e., tracking reports, schedules, equipment, supplies, and payroll.
• Maintain required certifications, which are tracked in Club Connect.
• Actively participate in training sessions and designated meetings.
• Have a thorough knowledge of branch emergency procedures and take appropriate action in emergency situations.
• Support community and promotional special events as needed.
• Serve as a branch Manager on Duty (MOD), as assigned.

Connaissances

CPR & First Aid

Customer service

Staff coordination

Working with diverse participants

Hospitality training

Formation

High School Diploma

Some college coursework

Description du poste

Vanderbilt YMCA in Manhattan, NY is seeking a Healthy Lifestyles Coordinator to support the Healthy Lifestyles department by delivering consistent, high-quality healthy lifestyle programming and enhancing customer service and member retention.

The coordinator will oversee fitness center activities, group exercise, personal training, and youth programs, coordinating staff, budgets, and programs with a focus on member satisfaction and inclusivity.