ADMINISTRATIVE SPECIALIST

St-Tammany-Council-On-Aging; Covington (VA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Medical Coverage options

Dental and Vision Plan

Paid Life Insurance

Paid Holidays and Vacation

Matching Simple IRA

Job summary

The Council on Aging, based in Covington, LA, seeks an Administrative Specialist to provide flexible administrative and operational support across multiple departments. The role requires organization, confidentiality, and the ability to manage changing priorities.

Responsibilities include transportation dispatch coordination for Home Delivered Meals, switchboard coverage, filing, data entry, and document preparation.

Qualifications

• High school diploma or equivalent.
• Excellent computer skills and proficiency with Microsoft Office or comparable office software.
• Ability to learn new software and systems quickly.
• Strong verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to accurately enter and maintain information.
• Ability to handle multiple tasks and prioritize assignments effectively.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to adapt to changing priorities and provide administrative support across multiple departments.
• Dependable vehicle, valid LA driver's license and insurance required.

Responsibilities

• Home Delivered Meals (HDM) transportation dispatch and coordination.
• Conducting client assessments and switchboard/telephone coverage.
• Filing and record maintenance, data entry, document preparation.
• General administrative duties across multiple departments.

Skills

Microsoft Office

Communication

Time management

Teamwork

Education

High school diploma or equivalent

Tools

Database management

Job description

The Opportunity

With a mission to provide services designed to maintain and enhance the quality of life, well‑being, independence, and involvement in the community of older adults, the Administrative Specialist provides flexible administrative and operational support to multiple departments throughout the organization. This position assists with a variety of administrative functions based on organizational needs and priorities and may be assigned to provide temporary or ongoing support to different departments. This is a full time 40 hour per week position working out of our Covington, LA., home office.

The Organization

Centered in Covington, LA., The Council on Aging, is the lead agency providing outreach and community involvement to St. Tammany Parish residents aged 60 and older. Eight Activity Centers throughout the parish provide exercise programs, competitive games, educational presentations and hot lunches. Though our partnership with the St. Tammany Parish Government, COAST operates the STAR Transit system, which provides demand response transportation to medical appointments, grocery stores and Activity Centers.

Responsibilities may include Home Delivered Meals (HDM) transportation dispatch and coordination, conducting client assessments, switchboard/telephone coverage, filing and record maintenance, data entry, document preparation, and other general administrative duties. The position requires a high level of organization, adaptability, professionalism, confidentiality, and the ability to effectively manage changing priorities.

Requirements

Required Qualifications

• High school diploma or equivalent.
• Excellent computer skills and proficiency with Microsoft Office or comparable office software.
• Computer proficiency and the ability to learn new software and systems quickly.
• Strong verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to accurately enter and maintain information.
• Ability to handle multiple tasks and prioritize assignments effectively.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to adapt to changing priorities and provide administrative support across multiple departments.
• Dependable vehicle, valid LA driver's license and insurance required.

Preferred Qualifications

• Previous administrative or office support experience.
• Experience working in a human services, healthcare, transportation, nonprofit, or community‑service environment.
• Previous experience with dispatching, scheduling, switchboard operations, or transportation coordination.
• Experience conducting client assessments or completing assessment‑related documentation.
• Knowledgeable and sensitive to the needs of the elderly.

Knowledge, Skills, and Abilities:

Proficiency in Microsoft Office Suites and basic database management.

Excellent interpersonal and communication skills; oral and written.

Ability to exercise sound judgment, maintain confidentiality, and work independently.

Strong organizational and time management skills.

Ability to establish and maintain effective working relationships with staff, clients, volunteers, and community.

Benefits include:

• Medical Coverage options
• Paid Employee Dental and Vision Plan
• Paid Life Insurance
• Paid Holidays and Vacation
• Matching Simple IRA (upon meeting eligibility requirements)