Community Transit Call Center Specialist — Full-Time, 1st Shift

Audubon-Area-Community-Services,-Inc; Owensboro (KY); On-site; USD 15,000 - 22,000; Full time

Job summary

Audubon Area Community Services is hiring a Full-Time Customer Service Representative for the Green River Intra-County Transit System in Owensboro, KY. The role involves handling call center inquiries, processing passenger trip reservations, and supporting GRITS program operations.

Requirements include a high school diploma or GED; an associate degree in a transportation-related area is preferred. Relocation is not provided and typical first-shift hours apply. Pre-employment testing is required.

Qualifications

• Experience in a call center environment preferred.
• Proficient data entry and basic computer applications.
• Strong attention to detail and ability to multi-task.

Responsibilities

• Handle day-to-day call center customer service objectives and passenger trip reservations.
• Assist in GRITS operations, program development, and writing in this field.
• Maintain accuracy in data entry and use of multi-line phone system.
• Report to the Call Center Manager; work in a fast-paced office.

Skills

Call center

Data entry

Detail oriented

Multi-tasking

Computer applications

Education

High school diploma/GED

Associate degree in transportation

Job description

Audubon Area Community Services is hiring a Full-Time Customer Service Representative for the Green River Intra-County Transit System in Owensboro, KY. The role involves handling call center inquiries, processing passenger trip reservations, and supporting GRITS program operations.

Requirements include a high school diploma or GED; an associate degree in a transportation-related area is preferred. Relocation is not provided and typical first-shift hours apply. Pre-employment testing is required.