Customer Service Representative (FT)

Audubon-Area-Community-Services,-Inc; Owensboro (KY); On-site; USD 15,000 - 22,000; Full time

Job summary

Audubon Area Community Services is hiring a Full-Time Customer Service Representative for the Green River Intra-County Transit System in Owensboro, KY. The role involves handling call center inquiries, processing passenger trip reservations, and supporting GRITS program operations.

Requirements include a high school diploma or GED; an associate degree in a transportation-related area is preferred. Relocation is not provided and typical first-shift hours apply. Pre-employment testing is required.

Qualifications

• Experience in a call center environment preferred.
• Proficient data entry and basic computer applications.
• Strong attention to detail and ability to multi-task.

Responsibilities

• Handle day-to-day call center customer service objectives and passenger trip reservations.
• Assist in GRITS operations, program development, and writing in this field.
• Maintain accuracy in data entry and use of multi-line phone system.
• Report to the Call Center Manager; work in a fast-paced office.

Skills

Call center

Data entry

Detail oriented

Multi-tasking

Computer applications

Education

High school diploma/GED

Associate degree in transportation

Job description

Customer Service Representative (FT)(Green River Intra-County Transit System)

At Audubon Area Community Services, we are dedicated to Helping People, Changing Lives, and Strengthening Communities. This is why we exist as an organization. Each and every service we provide contributes to a much larger purpose than ourselves. In addition to challenging and meaningful work, you’ll have the chance to make a difference in your community. Equal Opportunity Employer M/F/D/V - Drug Free Workplace

Job Skills / Requirements

Starting wages: $13.60 hourly. Will perform day-to-day call center customer service objectives and passenger trip reservations in a professional and compassionate manner. Will assist in the operations of GRITS, program development, and writing in this field. Must be detail orientated, able to multi-task in a fast-paced office environment and have general knowledge of computer applications. Experience with use of multi-line phone, data-entry, and familiarity with Owensboro and surrounding counties is preferred. Pre-employment and random drug/alcohol is testing required.

A high School diploma or GED is required. An associate degree with one year of experience in a transportation related area is preferred.

Deadline to apply: November 1, 2026

Education Requirements (All)

High school diploma/GED required

Additional Information / Benefits

This job reports to the Call Center Manager

This is a Full-Time position1st Shift.

Relocation is not provided and travel is not required