Community Technology Support Specialist

Pyramid Healthcare; Maryland; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Life Insurance

Tuition Reimbursement

Referral Bonus opportunities

Job summary

Pyramid Healthcare seeks a Peer Support Specialist at the Harford Facility in Joppa, Maryland. This full-time, first-shift role supports individuals in recovery before, during, and after treatment, using lived experience to engage clients.

You will collaborate with a multidisciplinary team, connect clients to community resources, and document interactions in the medical record. After-hours coverage and training are part of the role.

Qualifications

• High school diploma or GED required.
• Ability to build rapport and support individuals in recovery.
• Ability to manage crisis or high-risk situations effectively.
• Knowledge of confidentiality standards and regulatory requirements.

Responsibilities

• Collaborate with multidisciplinary treatment team members and community partners to support client care and recovery planning.
• Assist clients in establishing connections with community resources and ongoing support systems.
• Document all client and collateral contacts in the medical record timely and accurately.
• Participate in peer record review processes and quality assurance activities.
• Keep supervisors informed of client progress, concerns, and service needs.
• Provide transportation for clients to access community-based resources and services as needed.
• Participate in emergency service coverage as assigned, including after-hours support, crisis planning, hospital diversion, and commitment procedures.
• Complete all required training as designated by the company and licensing/accreditation entities.

Skills

Rapport building

Crisis management

Confidentiality

Education

High school diploma or GED

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. Job Title: Peer Support Specialist

Location: Harford Facility

Full-time, first shift with some weekends included.

Located in Harford County, Maryland, our Joppa Inpatient program offers treatment pathways for both men and women dealing with substance use disorders, including methamphetamine and other stimulant use, co-occurring disorders, and a methadone maintenance program. The Peer Support Specialist plays a crucial role in assisting individuals in developing and solidifying long-term recovery supports, providing services before, during, and after their engagement in the treatment continuum. Provide peer support services using lived experience to enhance client recovery and engagement.

• Collaborate with multidisciplinary treatment team members and community partners to support client care and recovery planning.
• Assist clients in establishing connections with community resources and ongoing support systems.
• Document all client and collateral contacts in the medical record timely and accurately.
• Participate in peer record review processes and quality assurance activities.
• Keep supervisors informed of client progress, concerns, and service needs.
• Provide transportation for clients to access community-based resources and services as needed.
• Participate in emergency service coverage as assigned, including after-hours support, crisis planning, hospital diversion, and commitment procedures.
• Complete all required training as designated by the company and licensing/accreditation entities.
• High school diploma or GED required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Ability to build rapport and support individuals in recovery.
• Ability to manage crisis or high-risk situations effectively.
• Knowledge of confidentiality standards and regulatory requirements.

INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.

PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Tuition Reimbursement
• Referral Bonus opportunities

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: