Community Support Team Lead

CTSHealth; Hickory (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

CTSHealth is seeking a compassionate CST Team Lead (Therapist) in North Carolina to provide clinical leadership, supervise CST services, and deliver direct therapy to clients in the community, schools, and home settings.

The role requires a Master's in behavioral health and NC licensure or eligibility, with at least 1 year of experience. You will lead a treatment team, coordinate care with partners, and ensure high-quality, compliant service delivery while participating in on-call rotations.

Qualifications

• Master's degree in a behavioral health discipline with NC licensure or associate licensure (as listed).
• Minimum of 1 year of experience serving the target population.
• Strong clinical assessment, crisis intervention, and case management skills.

Responsibilities

• Provide individual therapy and direct clinical services to CST clients.
• Lead and coordinate CST services and oversee treatment planning.
• Conduct assessments and reassessments to identify needs and goals.
• Develop, implement and revise Person-Centered Plans in collaboration with clients and team.
• Provide clinical supervision and support to CST staff.
• Facilitate weekly team meetings and monitor quality of service delivery.
• Deliver psychoeducation, behavioral interventions, and relapse prevention strategies.
• Support housing stability, independent living skills, and community integration.
• Coordinate care with providers, schools, families, and natural supports.
• Maintain timely documentation and ensure policy/state compliance.
• Participate in on-call responsibilities to support 24/7 CST delivery.

Skills

Clinical leadership

Individual therapy

CST coordination

Crisis intervention

Documentation

Team supervision

Interagency communication

Education

Master's degree in behavioral health

Job description

We are seeking a compassionate and experienced CST Team Lead (Therapist) to provide clinical leadership, direct therapeutic services, and support individuals receiving Community Support Team (CST) services.This role is ideal for a licensed behavioral health professional who is passionate about community-based care, clinical excellence, and helping clients develop the skills needed to thrive at home, in school, and within their communities.What You'll DoAs the CST Team Lead, you will serve as the clinical leader of the treatment team and oversee the development, implementation, and monitoring of person-centered treatment plans.Key ResponsibilitiesProvide individual therapy and direct clinical services to clients.Lead and coordinate Community Support Team (CST) services.Conduct assessments and reassessments to identify client needs and treatment goals.Develop, implement, and revise Person-Centered Plans (PCPs) in collaboration with clients and treatment team members.Provide clinical supervision, guidance, and support to CST team members.Facilitate weekly team meetings and monitor service delivery quality and outcomes.Deliver psychoeducation, behavioral interventions, and relapse prevention strategies.Support crisis intervention efforts and participate in first responder crisis coverage as required.Assist clients with housing stability, independent living skills, community integration, and access to resources.Coordinate care with providers, community agencies, schools, families, and natural supports.Maintain accurate, timely documentation and ensure compliance with agency policies and state requirements.Participate in on-call responsibilities to support 24/7/365 CST service delivery.Promote client health, safety, rights, and overall well-being.Required Education & LicensureMaster's degree in a behavioral health discipline and one of the following North Carolina licenses or associate licenses:Licensed PsychologistLicensed Psychological AssociateLicensed Clinical Social Worker (LCSW)Licensed Clinical Social Worker Associate (LCSWA)Licensed Clinical Mental Health Counselor (LCMHC)Licensed Clinical Mental Health Counselor Associate (LCMHCA)Licensed Marriage and Family Therapist (LMFT)ExperienceMinimum of 1 year of experience working with the population served.Experience providing community-based behavioral health services preferred.Strong clinical assessment, crisis intervention, and case management skills.Ability to lead teams, coordinate services, and build collaborative relationships.Additional RequirementsComplete all CTSHealth-required training and service-specific training requirements.Maintain confidentiality and compliance with agency policies and procedures.Participate in supervision, training, and performance review activities.Successfully fulfill documentation, service delivery, and on-call expectations.