Community Support Specialist

Compass Health Network; Wentzville (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Community Support Specialist to provide holistic support services to adults facing behavioral health and substance use challenges. In this full-time role, you will work closely with clients in various settings, helping them achieve their personal recovery goals through tailored support and education. This position offers a unique opportunity to make a significant impact in the community while being part of a passionate and skilled team. With a focus on collaboration and professional growth, you will enjoy a supportive environment that values your contributions and offers numerous perks, including career advancement opportunities and generous paid time off.

Benefits

Opportunities for career advancement

Professional development and licensure supervision

Mentorship programs

Tuition reimbursement & scholarships

Employee Assistance Program

Headspace Access for mental well-being

Generous paid time off and holidays

NHSC Loan Repayment eligibility

Sign-on bonus

Qualifications

• High School diploma or GED required; higher education preferred.
• Experience in mental health or substance use services is essential.

Responsibilities

• Provide individualized community support services for recovery goals.
• Coordinate with integrated health teams for client wellness.

Skills

Motivational Interviewing

Holistic Care

Client Support

Communication Skills

Crisis Intervention

Education

High School/GED

Associate’s/Bachelor’s/Master's in Human Services

Tools

Wellness Plans

Documentation Software

Job description

Compensation: $25.54/hr; $26.81/hr (Master's)

Due to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.* We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!

The Community Support Specialist provides integrated, holistic, community support services to adults with behavioral health and substance use disorders. The CSS works with people in the community, in home, and in the office to work toward personal recovery and rehabilitation goals.

This is a full-time, benefit eligible position working Monday-Friday.

ESSENTIAL FUNCTIONS:

Clinical Service Provision

• Using a motivational, stage-matched approach, provide individualized services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client’s movement toward recovery/resiliency goals
• Assist client in identifying strengths, needs, abilities, & preferences in regard to mental illness/substance use and participate in development of Wellness Plan
• Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness, including physical and mental health
• Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client’s goals change
• Provide assistance in accessing public services, including financial, housing, emergency assistance, food, etc.
• Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans
• Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports
• Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.
• Provide individual assistance to consumers in accessing needed mental health services including accompanying consumers to appointments to address medical or other health needs
• Follow up with consumers regarding appointments, completion of forms, returning forms or receipts and other similar activities
• Assist in completing initial and annual assessments and Wellness Plans as directed by Supervisor
• Meet service provision expectations per client needs and company guidelines
• Complete documentation and paperwork within the required timeframe

Integrated Health Team

• Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists (community support, peer, ITCD, CSTAR, DBT, etc), nurses, dentists, NCMs, etc regarding all areas of client wellness, including client’s adherence to medications, side effects, and efficacy of medications
• Seek and include input from Integrated Health Team providers on client’s Wellness Plan
• Make referrals to additional services/providers as needed for client’s Integrated Health Team
• In addition to clinical providers of the team, function as liaison to others involved in client’s treatment, including, but not limited to family, employers, schools, probation/parole, courts, etc

Miscellaneous

• Assist client with transportation as clinically indicated. Driving is an essential function of the position
• Other duties as assigned

MINIMUM REQUIREMENTS:

• High School/GED required
• Associate’s*/Bachelor’s/Master's degree in a human service-related field preferred
• Must qualify for position based on overall CSS requirements in at least one of the options listed:
• Qualified addiction professional;
• Bachelor’s degree in a human services field from a college or university included in the U.S. Department of Education’s database of accredited schools at http:/ope.ed.gov/accreditation;
• Any four-year degree or combination of higher education and qualifying experience;
• Four years of qualifying experience; or
• Associate of Applied Science in Behavioral Health Support degree as designated by the department.*
• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.
• A valid driver's license and agency established minimum automobile coverage required

ABOUT COMPASS HEALTH NETWORK

Compass Health is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.

WHY JOIN US?

At Compass Health Network, we’re proud of the dedicated team we’ve built. We believe our people are our greatest strength – passionate, skilled, and committed to making a positive impact in the lives of others. Here, you’ll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.

We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you’ll enjoy:

• Opportunities for career advancement
• Professional development and licensure supervision
• Mentorship programs
• Tuition reimbursement & scholarships
• Employee Assistance Program
• Headspace Access for mental well-being
• Generous paid time off and holidays
• NHSC Loan Repayment eligibility

We’re looking for individuals who are eager to bring their talents and dedication to a team that’s focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we’d love to hear from you! If you’re looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!

*Signing bonuses paid as per bonus policy; exclusions may apply.

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.