Community Support Specialist

Horizon Education Centers; North Olmsted (OH); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical coverage for 30+ hours/week

Dental, Vision, Life Insurance

403(b) Retirement Savings Plan with 1+

Paid Time Off & Holidays

Tuition Programs

Discounted childcare

Job summary

Horizon Education Centers seeks a Community Support Specialist to join our Administration Headquarters team in North Olmsted, OH. This part-time, in-office role supports the RSG and SSP collaboratives, helping promote literacy and family programs in local communities.

You will monitor social media, assist with events and communications, and help coordinate playgroups for children aged 2–5, while collaborating with partners to deliver essential community services.

Qualifications

• Must have a high school diploma or equivalent.
• Willingness to travel between Lorain and Cuyahahoga Counties with reliable transportation.
• Knowledge of child development and planning age-appropriate activities.
• Excellent communication and customer service skills.

Responsibilities

• Monitor and post on blogs and social media for the RSG and SSP collaboratives.
• Assist with outreach and promotion through social media and community events.
• Create flyers for programs and events.
• Participate in monthly Steering Committee meetings for SSP and RSG and take minutes.
• Create monthly newsletters for the RSG collaborative.
• Plan, promote, and deliver monthly playgroups for children ages 2–5.
• Plan and assemble Kinder Kits for monthly delivery.
• Assist with monthly data collection for collaborative reports.
• Ensure Pioneer Freedge is stocked and cleaned weekly; assist with food deliveries from local partners.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Time management

Organizational skills

Microsoft Office

Graphic design (plus)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Are you passionate about making a difference in people's lives? Join our Community Service department team as a support specialist and help empower individuals to thrive through personalized support and advocacy.For over 46 years, Horizon has been at the forefront of providing high-quality care and education, significantly shaping the lives of children. Horizon offers programs for children 6 weeks to 14 years of age. Our Mission: to provide high-quality early childhood education, care and youth development programs. Horizon Education Centers proudly serves a range of communities in Cleveland, Elyria, Lorain, North Olmsted, Berea, Parma and Lakewood. These primary communities are at the heart of our commitment to early childhood education. The Community Services Department is a division of HEC that operates a Comprehensive Literacy program, and two community collaboratives powered by the United Way: Ready, Set, Go… to Kindergarten (RSG) and South Side Pride (SSP).Community Support SpecialistLocation: Administration Headquarters, North Olmsted, Ohio (local travel required)Wage Information: Part-time, in-office, hourly position 25 hours per week; pay rate of $15.50 per hour (October 5th, this position will have a pay rate of $16.00 per hour)Hours: 9am - 2pm Monday through Friday (some flexibility allowed)Reports to: Community Services DirectorJob Description:Will primarily be involved with the work of the RSG and SSP CollaborativesMonitors and posts on blogs, social media for the collaborativesAssists with outreach and promotion through social media and attendance at community eventsCreates flyers as needed for programs and eventsParticipates and takes minutes at monthly Steering Committee meetings for SSP and RSGCreate monthly newsletter for the RSG collaborativePromotes, plans, and delivers monthly playgroups for children ages 2-5Plans, assembles, and delivers monthly kinder kitsAssist with monthly data collection for collaborative reportsEnsures that the Pioneer Freedge is stocked and cleaned at least weekly. Facilitates and/or delivers food from local partners.May require frequent lifting and carrying of larger items, including but not limited to deliveriesAll other duties as needed/assignedQualifications:High school diploma or equivalent is requiredWillingness to travel between Lorain and Cuyahoga Counties; must have reliable transportationKnowledge of child development and planning age-appropriate activitiesWillingness to update job knowledge with required training, professional development opportunities, and industry trendsHas the ability to build positive relationships with coworkers, families, vendors, and the community through prompt and accurate response and service, cheerful and professional attitude, and problem-solving spiritMust have strong interpersonal and customer service skills; and be able to expertly deal with internal and external individuals in a positive mannerMust possess excellent communication skills, both verbal and writtenMust be able to multitask and have strong detail-oriented, time management, and organizational skillsMust be able to work independently, as well as collaboratively as an active part of a teamMust be proficient in Microsoft Office Suite, and other software programs; graphic design familiarity is a plusWe seek someone who is prompt and reliable and who possesses a genuine love of childrenMust be able to lift and carry a minimum of 40 lbs. as requiredMust be able to pass background checks and physical/ medical screening as requiredEmployee Benefits:Medical coverage for employees who work 30+ hours a week. Dental, Vision, Life, and Accident Insurance for full or part-time positionsPre-paid employment screenings/onboarding, including, but not limited to, transcripts, fingerprints, and physical/immunization for full or part-time positionsPaid Time Off (after 90-day probationary period) and Holiday Pay (after your 1st full pay period for New Hires)Paid professional development for full or part-time positionsLearn and Earn Tuition Programs403(b) Retirement Savings Plan with match options after a year of employment for full-time 20+ hour positionsDiscounted childcare for full or part-time positions (must apply or prove not eligible for publicly funded childcare)