Community Support Specialist

Paycom - ATS; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

ReDiscover’s Transitions Program provides medication-assisted treatment (MAT) for individuals with opioid use disorder, offering methadone and buprenorphine along with counseling, group therapy, case management, and integrated mental health and nursing services.

As a Community Support Specialist, you will manage a caseload, connect clients to housing, employment, and other supports, coordinate care and transportation, and document progress in the Carelogic EHR to support positive treatment

Qualifications

• Bachelor’s degree or 4+ years of equivalent experience.
• Two+ years of experience in a substance use, behavioral health, or related setting preferred.
• Knowledge of Kansas City metro area community resources and health/social service systems.
• Strong ability to build relationships and engage clients in a recovery-oriented environment.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office and general computer skills.

Responsibilities

• Manage and actively engage a caseload of clients in treatment for substance use disorders.
• Support clients in progressing through recovery and relapse prevention strategies.
• Build trust with hard-to-engage clients to promote consistent participation in treatment services.
• Help reduce barriers by connecting clients to housing, employment, education, and other supports.
• Coordinate care and provide transportation using your personal vehicle as needed per treatment plans.
• Document client progress and interactions in the Carelogic EHR; collaborate with the multidisciplinary team.

Skills

Interpersonal communication

Client relationship building

Case management

Microsoft Office proficiency

Education

Bachelor’s degree in a related field

4+ years of equivalent experience

Tools

Carelogic EHR

Microsoft Office

Job description

Make a Difference as a Community Support Specialist with ReDiscoverJoin ReDiscover’s Transitions Program and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.Why ReDiscover?500+ dedicated professionalsOver five decades of community impactA culture grounded in compassion, collaboration, and growthAbout the Transitions ProgramReDiscover’s Transitions Program provides medication-assisted treatment (MAT) for individuals with opioid use disorder, offering methadone and buprenorphine alongside counseling, group therapy, case management, and integrated mental health and nursing services. Community Support Specialists play a key role in supporting clients through their recovery journey by connecting them to resources, reinforcing treatment goals, and helping them build stability in their daily lives.What You’ll DoManage and actively engage a caseload of clients receiving treatment for substance use disorders through in-person and phone interactions.Support clients in progressing through recovery by reinforcing treatment goals, relapse prevention strategies, and overall stability.Build trust with hard-to-engage clients and promote consistent participation in treatment services, including medication-assisted treatment (MAT).Help reduce barriers to recovery by connecting clients to housing, employment, education, and other community supports.Coordinate care and provide transportation to treatment appointments, including MAT services, using your personal vehicle as outlined in client treatment plans.Document client progress, services, and interactions in the Carelogic electronic health record (EHR) system.Collaborate with a multidisciplinary team, including medical and clinical staff, to support continuity of care and positive treatment outcomes.Requirements of the PositionBachelor’s degree in a related field, or four (4) years of equivalent experience in lieu of a degree.Valid driver’s license, current auto insurance, and a reliable, registered vehicle available for work use, including transporting clients.Two (2)+ years of experience in a substance use, behavioral health, or related setting preferred.Knowledge of community resources and health/social service systems in the Kansas City metro area preferred.Strong ability to build relationships and engage clients in a recovery-oriented environment.Excellent written, verbal, and interpersonal communication skills.Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills.Schedule RequirementsTransitions is an early start clinic, that is open Sunday – Friday to meet the needs of clients.This role can expect a regular schedule of 6:30 AM – 3:00 PM Monday – Friday.The clinic opens on Sundays from 7:30 AM – 11:00 AM and all staff are expected to rotate a Sunday shift each month.Grow With UsWe’re committed to your professional development and will support your growth as a Community Support Specialist through training, collaboration, and meaningful work.Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.