Community Support Specialist

ReDiscover; Lee's Summit (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

ReDiscover in Lee's Summit, MO is seeking a Community Support Specialist to maintain a caseload of clients in outpatient or residential settings, providing case management and symptom support. The role emphasizes collaboration with a multidisciplinary team and a recovery-focused approach to client care.

You will coordinate transportation, connect clients with community resources, document interactions in the EMR, and collaborate with staff to address needs for independent living and well-being.

Qualifications

• 4 year degree or 4 years of equivalent experience.
• A valid driver’s license and reliable vehicle for transporting clients.
• Experience in direct service provision to children and adolescents preferred.

Responsibilities

• Maintain a caseload of clients with diverse needs in-person or by phone.
• Facilitate long-range outcomes like symptom management, employment and independent living.
• Engage difficult-to-serve clients by exploring resources to gain access and connections.
• Help clients participate in community or social service programs and referrals to education or work programs.
• Assist clients with transportation barriers as identified in treatment plans.
• Collect and maintain client information and document interactions in the EMR.

Skills

Customer service

Communication

Case management

Community resources

Education

4 year degree or equivalent

Tools

Microsoft Word

Excel

EMR

Job description

Job Details

Job Location: 1579 NE Rice Road - Lee's Summit, MO 64086
Position Type: Full Time
Education Level: 4 Year Degree
Travel Percentage: Up to 25%
Job Shift: 1st Shift
Make a Difference as a Community Support Specialist with ReDiscover

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About the CoEd Program

The Coed Substance Use Disorder program aims to help adults with a substance use or co-occurring disorder in an outpatient or residential setting. Through medication assisted treatment, paired with individualized therapy, group education, and case management, the Coed Substance Use Disorder program offers a well rounded holistic approach to client’s needs.

What You’ll Do

• Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
• Facilitate each client’s achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
• Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
• Help remove barriers for clients, which may include helping clients participate in community or social service programs and referring clients to educational or working programs.
• Assist clients with transportation barriers as identified in their treatment plan. This includes transporting clients in the employee's personal vehicle to various appointments and area resources.
• Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
• Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.

Requirements of the Position

• 4 year degree or 4 years of equivalent experience in lieu of degree.
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
• At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
• Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Grow With Us

We’re committed to your professional development and will support your growth as a Community Support Specialist through training, collaboration, and meaningful work.