Community Support Counselor: Entry-Level (24/7)

Institute for Community Living Inc.; New York, Northern (NY, KY); Hybrid; USD 42,981,000 - 57,308,000; Full time

Benefits offered by this job

Health Benefits

Vacation and Holidays

Employee Wellness Program

Education and Training

Commuter Benefits and Discounts

Job summary

Institute for Community Living Inc. in New York, NY seeks an entry-level direct care professional to support adults with mental illness and substance use disorders in community residential settings.

Staff provide 24/7 coverage, ensuring safety, daily living support, and a therapeutic environment to help residents build skills and integrate into the community. The role focuses on safety, daily living assistance, and collaborative care, with opportunities for growth through training and team

Qualifications

• Education: High school diploma or GED; specialized training in human services may substitute experience.
• Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.
• Certifications/Licenses: Ability to obtain and maintain Standard First Aid and CPR certification. Valid NYS driver’s license may be required depending on assignment.
• Work Eligibility: Must be authorized to work in the U.S.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and complete incident documentation per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.
• Assist clinical staff with resident accountability and missing person procedures.
• Observe and document individuals’ behavior and responses to treatment.
• Lead skills development or activity groups when appropriate.
• Assist individuals with meal preparation, laundry, and light housekeeping.
• Perform other related duties as assigned.

Education

High school diploma or GED

Job description

Institute for Community Living Inc. in New York, NY seeks an entry-level direct care professional to support adults with mental illness and substance use disorders in community residential settings.

Staff provide 24/7 coverage, ensuring safety, daily living support, and a therapeutic environment to help residents build skills and integrate into the community. The role focuses on safety, daily living assistance, and collaborative care, with opportunities for growth through training and team