Residential Counselor (24/7 Support)

ICL; Livonia (MI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) Retirement Savings Plan with em

Paid Time Off

Mental Health Days

Training and Career Development Tracks

Commuter Benefits

Pet insurance

Job summary

ICL is seeking an entry-level direct care professional to support adults diagnosed with mental illness and substance use disorders in a community residential setting with 24/7 staffing. You will help with daily living, safety, and creating a therapeutic environment, while promoting skill-building and community integration.

This role emphasizes hands-on care, teamwork, and adherence to policies. The position requires a high school diploma or GED and is onsite, with potential certification

Qualifications

• High school diploma or GED required.
• One year of related human services experience preferred.
• Ability to obtain and maintain Standard First Aid and CPR certification.
• Valid NYS driver’s license may be required depending on assignment.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and document per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.
• Observe and document individuals’ behavior and responses to treatment.
• Lead skills development or activity groups when appropriate.
• Assist individuals with meal preparation, laundry, and light housekeeping.
• Perform other related duties as assigned.

Education

High school diploma or GED

Specialized training or education in human services

Tools

Standard First Aid

CPR certification

Valid NYS driver’s license

Job description

ICL is seeking an entry-level direct care professional to support adults diagnosed with mental illness and substance use disorders in a community residential setting with 24/7 staffing. You will help with daily living, safety, and creating a therapeutic environment, while promoting skill-building and community integration.

This role emphasizes hands-on care, teamwork, and adherence to policies. The position requires a high school diploma or GED and is onsite, with potential certification