Community Support Advocate

Chicanos Por La Causa, Inc. (CPLC); Cleveland (NM); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Generous Paid Holidays

Employee Recognition Program

Paid Time Off

Paid Sick Days

Health Insurance

Dental & Vision

401(k) Retirement Plan

Telemedicine & Wellness

Job summary

Chicanos Por La Causa, Inc. is seeking a dedicated Community Services Advocate to support NM residents under the CSBG program. The role is office-based with travel to Mora, Taos and Colfax counties to connect clients with housing, healthcare, and food assistance, and to coordinate referrals for ongoing support.

You will track client progress, manage service plans, and work with partners to remove barriers to self-sufficiency, while following program guidelines and maintaining accurate records.

Qualifications

• High school diploma or GED required; bachelor's degree preferred in related field.
• At least 1 year of experience in social services, case management, or outreach preferred.
• Experience with low-income individuals is a plus.
• Valid driver’s license and access to reliable transportation, if applicable.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong time management skills to meet deadlines.
• Strong organizational skills and accurate record-keeping.
• Experience with case management software is helpful but not required.

Responsibilities

• Provide direct support and advocacy to low-income individuals and families under CSBG.
• Connect clients with housing, healthcare, and food assistance and coordinate referrals.
• Track client progress, manage service plans, and follow up to ensure needs are met.

Skills

Time management

Organizational skills

Team player

Strong communication

Valid driver's license

Reliable transportation

Microsoft Office

Case management software experience

Education

High school diploma or GED

Bachelor’s degree in Social Work or Human Services (preferred)

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Join us in uplifting communities through support, advocacy and heart!

HELP New Mexico’s Community Services Block Grant (CSBG) is designed to assist limited-income individuals on their journeys to achieve their educational and employment goals. This happens through an individualized array of supportive services and emergency assistance, so families will have their needs met while education and/or job training is ongoing.

This is an office based position with community work and travel to the following counties: Mora, Taos and Colfax

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

• You will work under the Community Services Block Grant (CSBG) program to provide direct support and advocacy services to low-income individuals and families.connect with essential services like housing, healthcare, and food assistance.
• You will foster a supportive environment that strengthens individuals and communities through education, outreach, and resource coordination.
• You will track client progress, managing service plans, and following up to ensure clients receive the support they need.

WHO YOU ARE:

• You are compassionate and responsive and able to provide immediate support to clients in urgent or emergency situations, like homelessness or financial instability.
• You are collaborative and able to connect clients with local community resources and ensuring they receive proper referrals for continued assistance offering guidance, and helping them overcome barriers to achieve self-sufficiency.
• You are organized and detail-oriented for keeping accurate records of client information and services provided and ensuring compliance with program guidelines.
• You are a team player and can work with other staff members, community partners, and organizations to support clients.

Minimum Qualifications And Competencies

Education /Background:

• High school diploma or GED required;
• Bachelor’s degree in a related field (Social Work, Human Services, etc.) preferred
• At least 1 year of experience in social services, case management, or community outreach preferred, but not required
• Experience working with low-income individuals or families is a plus
• Valid driver’s license and access to reliable transportation (if applicable)
• Basic knowledge of Microsoft Office (Word, Excel, Outlook)
• Strong time management skills to meet established deadlines
• Strong organizational skills and the ability to keep accurate records
• Experience using case management software is helpful but not required

Benefits

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Full-time employee’s benefits below:

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.