Community Standards & Compliance Specialist

Capital Consultants Management Corporation; Henderson (NV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Wellness program

401k with company match

Paid time off

Parental leave

Training & educational assistance

Employee Assistance Program (EAP)

Disability & life insurance

Pet insurance

Job summary

Capital Consultants Management Corporation is seeking a Community Standards Coordinator to provide exceptional resident service in a master planned community in Henderson, NV. You will manage inquiries, document violations, and support architectural reviews, while maintaining confidentiality and accurate records.

The role requires strong communication, organization, and problem-solving skills, with flexibility to work evenings or weekends as needed and a valid driver's license.

Qualifications

• Demonstrated customer service excellence in a service oriented environment.
• Ability to handle confidential information with discretion.
• Strong written and verbal communication skills.
• Proven time management and organizational capabilities.

Responsibilities

• Maintain high level of customer service in resident inquiries and interactions.
• Answer phone calls and emails with accurate information on HOA governing documents and violations.
• Conduct community drives and inspections of residential properties.
• Issue violations with reference to deed restrictions and property maintenance.
• Document, photograph, and record all violations; assist with Architectural Review process.

Skills

Customer service

Time management

Organizational skills

Communication (verbal & written)

Problem solving

Confidentiality

Attention to detail

Teamwork

Tools

MS Office (Outlook, Word, Excel)

Job description

Capital Consultants Management Corporation is seeking a Community Standards Coordinator to provide exceptional resident service in a master planned community in Henderson, NV. You will manage inquiries, document violations, and support architectural reviews, while maintaining confidentiality and accurate records.

The role requires strong communication, organization, and problem-solving skills, with flexibility to work evenings or weekends as needed and a valid driver's license.