HOA Community Standards & Compliance Coordinator

ccmcnet; Round Rock (TX); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Calm Health

401(k) with Company Match

Competitive pay

Part-time, flexible schedule

Job summary

CCMC is seeking a Community Standards Coordinator to manage resident inquiries and maintain HOA governance information. You will handle calls and emails, explain violations, and support architectural review processes in a fast-paced community setting.

The role requires strong organizational skills, confidentiality, and a commitment to superior customer service, with a flexible schedule that may include evenings and weekends. A valid driver’s license and reliable transportation are expected.

Qualifications

• Professional and adaptable with strong time management and organizational skills.
• Ability to maintain confidentiality of business matters.
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills.
• Excellent oral and written communication; high attention to detail.
• Strong telephone manner and commitment to top customer service.

Responsibilities

• Maintain high level of customer service in resident inquiries and interactions.
• Answer phone calls and emails and provide general information on HOA governing documents and violations.
• Conduct community drives and inspections of residential properties.
• Issue violations of deed restrictions with reference to property maintenance and aesthetics.
• Document, photograph and record all violations.
• Assist Homeowners with the Architectural Review process and prepare applications for committee review.

Skills

Customer service

Time management

Organizational skills

Attention to detail

Communication

Problem solving

Phone manner

Education

CAM license preferred

Tools

MS Office

Outlook

Word

Excel

Job description

CCMC is seeking a Community Standards Coordinator to manage resident inquiries and maintain HOA governance information. You will handle calls and emails, explain violations, and support architectural review processes in a fast-paced community setting.

The role requires strong organizational skills, confidentiality, and a commitment to superior customer service, with a flexible schedule that may include evenings and weekends. A valid driver’s license and reliable transportation are expected.