Leasing Specialist

WHM - Property Management; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Competitive salary and commission

Job summary

WH Management in Houston, TX is seeking a Leasing Specialist to drive leasing activity, maintain high occupancy, and deliver an exceptional living experience for residents. You will showcase available units, explain property benefits, and respond to inquiries with a sales-focused mindset.

The ideal candidate has a strong customer service orientation, excellent communication, and the ability to coordinate with the property management team.

Qualifications

• Excellent customer service and communication skills.
• Knowledge of lease agreements, contracts, and legal documents.
• Familiarity with Fair Housing regulations.

Responsibilities

• Show available units to prospective tenants and provide detailed information about the property.
• Maintain updated knowledge of market conditions and trends.
• Address tenant concerns and coordinate maintenance requests with the property management team.
• Adhere to Fair Housing regulations and guidelines.
• Provide current and prospective residents with the best possible customer service to retain residents and lease properties.
• Engage prospects and follow up until appointment set or decision made.
• Display integrity and professionalism with residents and contacts.
• Handle incoming sales by phone, email, and online chat.
• Log activity into Elise and One Site databases accurately.
• Communicate benefits and features of the property portfolio.
• Stay up to date with promotions and leasing incentives.
• Provide accurate information and fulfill reasonable requests.

Skills

Customer service

Communication

Sales

Microsoft Office

Property management

Teamwork

Tools

Elise

One Site

Job description

WH Management is seeking a highly motivated Leasing Specialist to join our team at our beautiful property, Taylor at Copperfield, in Houston, TX. The ideal candidate will have a passion for customer service and a positive attitude. As a Leasing Specialist, you will be responsible for driving leasing activity, maintaining high occupancy levels, and ensuring an exceptional living experience for our residents. We are looking for a great sales personality and strong closer!

Responsibilities:

• Show available units to prospective tenants and provide detailed information about the property
• Maintain updated knowledge of market conditions and trends
• Address tenant concerns and coordinate maintenance requests with the property management team
• Adhere to Fair Housing regulations and guidelines
• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
• Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move.
• Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and online chat.
• Logs all activity into company provided databases (Elise, One Site) in a timely and accurate manner.
• Accurately communicates the benefits and features of the property portfolio.
• Stays up to date with all promotions/leasing incentives.
• Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements.
• Maintains company's customer service and sales standards.

Requirements:

• Previous experience in property management or real estate is preferred
• Strong administrative skills with proficiency in Microsoft Office Suite
• Knowledge of lease agreements, contracts, and legal documents
• Familiarity with property maintenance and basic repair concepts
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Understanding of Fair Housing regulations

Benefits:

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.

Join our team as a Leasing Specialist and be part of a dynamic environment where your skills in negotiation, customer service, and property management will be valued.