Community Services Support Specialist

Sampson County Government; Clinton (NC); On-site; USD 22,041 - 22,689; Part time

Job summary

The Sampson County Government in Clinton, NC seeks a Community Social Services Technician to provide clerical and paraprofessional support to Adult and Children's Services. You will serve as a primary contact for clients, gather information, and direct them to appropriate programs, while maintaining accurate records.

The role also schedules appointments, manages mail and electronic files, and assists with outreach and coordination with local service providers.

Qualifications

• Two years of experience in administrative, customer service, or community placement tasks.
• An associate degree with a six-month internship in a similar setting; one year may substitute for internship.
• Preference for bilingual skills and/or DSS experience.

Responsibilities

• Serve as primary contact for clients and gather information.
• Direct clients to appropriate programs and staff.
• Maintain records and process documentation.
• Schedule appointments and handle mail and electronic files.
• Provide transportation assistance for clients to court, medical appointments, schools, and other resources.
• Support community outreach and coordinate with local service providers.

Skills

Office procedures

Customer service

Program support

Record keeping

Confidentiality

Computer literacy

Education

Two years of related experience

Associate degree with internship

Job description

The Sampson County Government in Clinton, NC seeks a Community Social Services Technician to provide clerical and paraprofessional support to Adult and Children's Services. You will serve as a primary contact for clients, gather information, and direct them to appropriate programs, while maintaining accurate records.

The role also schedules appointments, manages mail and electronic files, and assists with outreach and coordination with local service providers.