Community Services Program Director

The Salvation Army Southern California; Los Angeles (CA); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

The Salvation Army Southern California is seeking a Social Services Program Manager for the East LA Temple Corps to oversee all social service programs and related community initiatives. You will lead staff, manage budgets, and coordinate with Corps Officers and external partners to deliver services with integrity and compassion.

The role requires strong leadership, program development, and data reporting, with emphasis on HIPAA-compliant WellSky use and MOUs.

Formación

• Bachelor’s degree in social services, business administration, or a related field; equivalent work experience considered.
• Minimum 5 years professional work experience.
• Experience with the public, outside donors and clients.
• Receive and/or maintain an up-to-date Food Handler Certificate.
• Proficiency with computer applications and databases; WellSky & HSMI preferred.

Responsabilidades

• Administration of assigned staff and volunteers including scheduling, time-clock management, training, onboarding, evaluation, and corrective measures as coordinated with the Corps Officer/Administrator of the East LA Temple Corps.
• Coordinate with Corps Officers to establish annual events including, but not limited to- Back to School, Thanksgiving Meals, and Christmas Assistance.
• Create, implement, and monitor budgets for all social service programs, projects, and events.
• Promote internal services with other agencies and general community. Connect partner programs, agencies, and organizations for referral or resource provision
• Oversee, coordinate, and work with staff and volunteers at Food Pantry Program. Secure and schedule all food and non-food donations with approved retailers.
• Oversee client-based programs, appointments, and case management services with staff or independently.
• Responsible for ensuring all MOUs/MOAs remain current and comply with organizational policies, funder requirements, and applicable regulations; monitor agreement obligations and coordinate the timely submission of accurate reports and required documentation.
• Monitor and maintain up to date database records in TSA database/client tracking system WellSky while keeping with Salvation Army and HIPPA standards, including computer and written files.
• Follow mandated reporting procedures, as required by local law enforcement and/or protective agencies as well as the Salvation Army’s internal reporting processes and adhere to The Salvation Army’s National Social Services Standards
• Ensure timely statistical reports and maintain accurate documentation/data records pertaining to financial assistance/gifts-in-kind, number of persons assisted/services rendered, and number of volunteers/hours provided.
• Complete and submit all government reports in a timely manner (if any) and track spending of all government and private monetary donations specific to Social Service Programs.
• Attend meetings and training (both internal and external) which aid in the promotion of, or improvement of, the community programs and services overseen by the Social Services Program Manager This includes community-based events, meetings, organizational collaborations, internal Advisory Board meetings, and any other meetings or training as needed or assigned.
• Drive and pick up donations as needed for the site.
• Other duties as assigned by the Corp Officers

Conocimientos

Excellent communication

Bilingual English/Spanish

Independent judgment

Confidential information handling

Customer relations

Educación

Bachelor’s degree in social services or related field

Food Handler Certificate

Herramientas

WellSky

HSMI

MS Office

Descripción del empleo

The Salvation Army Southern California is seeking a Social Services Program Manager for the East LA Temple Corps to oversee all social service programs and related community initiatives. You will lead staff, manage budgets, and coordinate with Corps Officers and external partners to deliver services with integrity and compassion.

The role requires strong leadership, program development, and data reporting, with emphasis on HIPAA-compliant WellSky use and MOUs.