Community Services Lead - Assistant Team Leader

Mainstream Living, Inc.; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

403(b) retirement plan with match

Paid time off including vacation,holid

Training and development opportunities

Education grants

Life insurance

Bonus opportunities and recognition

Job summary

Mainstream Living, Inc. is seeking an Assistant Team Leader in Des Moines, IA. This leadership role provides direct support supervision, assists with administrative duties, and coordinates DSP activities in community-based settings for individuals with disabilities and brain injuries.

The ATL serves as a role model, maintains professional relationships with members, guardians, staff, and case managers, and supports program directors in delivering high-quality care.

Qualifications

• Education/experience as listed: degree in Human Services or AA/2 year with related experience or HS diploma with 6 months human service experience.
• Possession of valid Driver’s License and ability to drive in Iowa; insurable driver with Mainstream Living’s underwriter.
• Must complete state-required DSP-SE training modules and related certifications.
• Basic data entry skills; familiarity with WORD, Google Docs and Excel preferred.

Responsibilities

• Lead and support DSP staff, oversee Team Leaders and Program Director caseload when needed.
• Coordinate Direct Support and administrative tasks; ensure safety and integrity of program.
• Monitor schedules, attendance, and training for staff; assist with onboarding and development.
• Oversee medications safety, and implement member service plans with supervision.
• Communicate effectively with guardians, stakeholders and the team; maintain professional boundaries.

Skills

Attention to detail

Organizational skills

Communication

Education

Bachelor’s degree in Human Services or related field

AA/2 year degree and some human service experience

High School Diploma or Equivalency/HiSet/GED and minimum of 6 months Human Service Experience

Tools

WORD

Google Docs

Excel

Job description

Mainstream Living, Inc. is seeking an Assistant Team Leader in Des Moines, IA. This leadership role provides direct support supervision, assists with administrative duties, and coordinates DSP activities in community-based settings for individuals with disabilities and brain injuries.

The ATL serves as a role model, maintains professional relationships with members, guardians, staff, and case managers, and supports program directors in delivering high-quality care.