Assistant Team Leader

Mainstream Living, Inc.; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

403(b) retirement plan with match

Paid time off including vacation,holid

Training and development opportunities

Education grants

Life insurance

Bonus opportunities and recognition

Job summary

Mainstream Living, Inc. is seeking an Assistant Team Leader in Des Moines, IA. This leadership role provides direct support supervision, assists with administrative duties, and coordinates DSP activities in community-based settings for individuals with disabilities and brain injuries.

The ATL serves as a role model, maintains professional relationships with members, guardians, staff, and case managers, and supports program directors in delivering high-quality care.

Qualifications

• Education/experience as listed: degree in Human Services or AA/2 year with related experience or HS diploma with 6 months human service experience.
• Possession of valid Driver’s License and ability to drive in Iowa; insurable driver with Mainstream Living’s underwriter.
• Must complete state-required DSP-SE training modules and related certifications.
• Basic data entry skills; familiarity with WORD, Google Docs and Excel preferred.

Responsibilities

• Lead and support DSP staff, oversee Team Leaders and Program Director caseload when needed.
• Coordinate Direct Support and administrative tasks; ensure safety and integrity of program.
• Monitor schedules, attendance, and training for staff; assist with onboarding and development.
• Oversee medications safety, and implement member service plans with supervision.
• Communicate effectively with guardians, stakeholders and the team; maintain professional boundaries.

Skills

Attention to detail

Organizational skills

Communication

Education

Bachelor’s degree in Human Services or related field

AA/2 year degree and some human service experience

High School Diploma or Equivalency/HiSet/GED and minimum of 6 months Human Service Experience

Tools

WORD

Google Docs

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Des Moines, IA, US

2 days ago Requisition ID: 1347

SUMMARY OF POSITION

Mainstream Living provides services designed to enhance opportunities, create success and fulfill dreams. The purpose of the ATL position is to provide services and support in community based settings to persons with intellectual disabilities and brain injuries. This position is a professional position which provides assistance and support to Team Leaders and Program Director through a combination of direct support services to members, assisting with oversight of Direct Support Professional (DSP - Dayhab and DSP - Supported Employment) and completion of administrative tasks. All personnel are expected to promote a safe and welcoming environment that inspires hope and supports members with their individual goals and aspirations.

QUALIFICATIONS AND SKILLS

Education/experience : Must possess one of the following:

• Bachelor’s degree in Human Services or related field and some Human Service experience, or

• AA/2 year degree and some human service experience, or

• High School Diploma or Equivalency/HiSet/GED and minimum of 6 months Human Service Experience

* Combination of education and experience will be assessed for determination of qualified applicants.

Driving : This position requires possession of valid Driver’s License, legal driving privileges and

ability in the State of Iowa and qualification with Mainstream Living’s underwriter as an insurable driver.

Other Certification : DSP-SE must adhere to and complete all of the State required, initial and annual training modules, including training specific to vocational settings.

Computer : Basic data entry skills required. Familiarity with WORD, Google Docs, Excel is preferred.

Post hire : Must demonstrate competencies to complete internal training, including training to

pass medication.

General : All employees must work diligently to incorporate the spirit and intent of the agency mission,

vision and values. This includes respectful communication to all others at all times. Employees must

be able to establish a rapport and develop positive relationships with others while conducting self in

line with the Agency Code of Ethics. Employees must also demonstrate consistent professional

Conduct and establish and maintain appropriate boundaries with others; take accountability for own work while demonstrating a willingness to accept responsibility and offer constructive recommendations; demonstrate dependability and flexibility when shift times or duties of the day change; apply common sense to carry out instructions furnished in written or oral form; and ensure that the best interest of the members are a top priority at all times.

The Assistant Team Leader position requires good attention to detail and superior organizational skills. Excellent communication and interpersonal skills are required, with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to diversity. Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Have the ability to interpret a variety of instructions, furnished in written, oral, diagram, or schedule form.

The Assistant Team Leader is a leadership position. This individual must be a stable, mature, professional person capable of working in stressful situations. Must possess good judgment in crisis situations and demonstrate the same. The Assistant Team Leader must be flexible, and able to collaborate with the team to develop strategies and systems that resolve problems. This person must be able to objectively examine situations and determine appropriate courses of action.

The Assistant Team Leader must both serve as a role model for members and DSP staff; and act as a role model for the company by maintaining positive and professional relationships with members, guardians, staff, case managers and other stakeholders regarding direct service and specific needs of the member.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position is considered an essential health care worker position and in the event of an emergency may be required to work one-on-one with members to ensure their safety.

General Administrative Duties :

• Participate in interviewing, welcoming, onboarding and initial training of new employees as assigned. Assist in ongoing training relevant to program or member-specific needs.

• Primary responsibility for completion of staff work schedule, ensuring that all shifts are covered.

  • Proactively train PRN staff to be added to shift coverage needs if available

  • Work with the team to brainstorm coverage, shift switches or tweaking shift hours to help with absence coverage and reduce overtime.

  • Communicate difficulties with schedule and/or shift coverage to the supervisor for assistance, with as much notice as possible.

  • Communicate information regarding status changes, transfer requests, terminations, or leaves to TL and appropriate personnel. Complete and submit Personnel Action forms.

  • Work collaboratively with Human Resources and Team Leaders and Program Director to address open hours.

• Approve DSP timecards, monitoring for accuracy, overtime reduction and as outlined by policy. Communicate with peers to confirm accuracy of time worked by DSP at sites on other caseloads.

• Monitor DSP performance when on site. Provide feedback when necessary and communicate observations and issues to Team Leaders and Program Director.

• Code, approve and submit employee expense reimbursements and agency vehicle mileage.

• Monitor sites for safety and maintenance needs. Receive and complete maintenance requests and monitor and communicate delays or issues.

• Ensure routine checks, emergency drills, lift reviews etc. are completed and submitted.

• Monitor vehicle cleanliness, supplies and incidents. Schedule 6 mos and nonroutine maintenance checks.

• Assist with oversight of DSP staff and assume primary responsibility for the Team Leaders and Program Director caseload in the absence of the Team Leaders and Program Director.

• Provide backup assistance if the Team Leaders and Program Director are absent.

• Other duties as assigned.

Member and Direct Service Related :

Maintain weekly balance of direct care shifts as instructed by supervisor. Direct care assignments may fluctuate depending on open shifts and needs. When completing direct care duties, the ATL will complete duties as outlined on the DSP (Dayhab and DSP - Supported Employment) Job Descriptions providing exemplary services and acting as a role model to DSP workers by:

• Monitoring safety and cleanliness of program environments; communicating needs or concerns to Team Leaders and Program Director .

• Monitoring the medication and safety needs of members and reporting suggestions or concerns to Team Leaders and Program Director.

• Assist in the implementation and monitoring of members’ service plan into daily routine by providing direct support, supervision and encouragement according to thei r established supports and individualized goals.

• Assist in assessing member skills/needs and interests. Communicate observations and suggestions to Team Leaders and Program Director.

• Assist in the development, implementation and documentation of member specific training activities as assigned.

• Communicate effectively and professionally with guardians, stakeholders and others.

• Assist in the implementation and monitoring of member behavioral support plans.

• Assist with member education, forums and meetings.

We are pleased to provide eligible employees with fantastic benefits which include:

• Health, vision, and dental insurance
• 403(b) retirement plan with match
• Paid time off including vacation, holidays and sick time
• Regular wage increase evaluation
• Training and development opportunities
• Education grants
• Life insurance, cancer coverage, and flexible spending accounts
• Opportunities for bonuses/incentives and internal recognition programs

Full job description provided at time of interview.

EOE

SUMMARY OF POSITION

Mainstream Living provides services designed to enhance opportunities, create success and fulfill dreams. The purpose of the ATL position is to provide services and support in community based settings to persons with intellectual disabilities and brain injuries. This position is a professional position which provides assistance and support to Team Leaders and Program Director through a combination of direct support services to members, assisting with oversight of Direct Support Professional (DSP - Dayhab and DSP - Supported Employment) and completion of administrative tasks. All personnel are expected to promote a safe and welcoming environment that inspires hope and supports members with their individual goals and aspirations.

QUALIFICATIONS AND SKILLS

Education/experience : Must possess one of the following:

• Bachelor’s degree in Human Services or related field and some Human Service experience, or

• AA/2 year degree and some human service experience, or

• High School Diploma or Equivalency/HiSet/GED and minimum of 6 months Human Service Experience

* Combination of education and experience will be assessed for determination of qualified applicants.

Driving : This position requires possession of valid Driver’s License, legal driving privileges and

ability in the State of Iowa and qualification with Mainstream Living’s underwriter as an insurable driver.

Other Certification : DSP-SE must adhere to and complete all of the State required, initial and annual training modules, including training specific to vocational settings.

Computer : Basic data entry skills required. Familiarity with WORD, Google Docs, Excel is preferred.

Post hire : Must demonstrate competencies to complete internal training, including training to

pass medication.

General : All employees must work diligently to incorporate the spirit and intent of the agency mission,

vision and values. This includes respectful communication to all others at all times. Employees must

be able to establish a rapport and develop positive relationships with others while conducting self in

line with the Agency Code of Ethics. Employees must also demonstrate consistent professional

Conduct and establish and maintain appropriate boundaries with others; take accountability for own work while demonstrating a willingness to accept responsibility and offer constructive recommendations; demonstrate dependability and flexibility when shift times or duties of the day change; apply common sense to carry out instructions furnished in written or oral form; and ensure that the best interest of the members are a top priority at all times.

The Assistant Team Leader position requires good attention to detail and superior organizational skills. Excellent communication and interpersonal skills are required, with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to diversity. Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Have the ability to interpret a variety of instructions, furnished in written, oral, diagram, or schedule form.

The Assistant Team Leader is a leadership position. This individual must be a stable, mature, professional person capable of working in stressful situations. Must possess good judgment in crisis situations and demonstrate the same. The Assistant Team Leader must be flexible, and able to collaborate with the team to develop strategies and systems that resolve problems. This person must be able to objectively examine situations and determine appropriate courses of action.

The Assistant Team Leader must both serve as a role model for members and DSP staff; and act as a role model for the company by maintaining positive and professional relationships with members, guardians, staff, case managers and other stakeholders regarding direct service and specific needs of the member.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position is considered an essential health care worker position and in the event of an emergency may be required to work one-on-one with members to ensure their safety.

General Administrative Duties :

• Participate in interviewing, welcoming, onboarding and initial training of new employees as assigned. Assist in ongoing training relevant to program or member-specific needs.

• Primary responsibility for completion of staff work schedule, ensuring that all shifts are covered.

  • Proactively train PRN staff to be added to shift coverage needs if available

  • Work with the team to brainstorm coverage, shift switches or tweaking shift hours to help with absence coverage and reduce overtime.

  • Communicate difficulties with schedule and/or shift coverage to the supervisor for assistance, with as much notice as possible.

  • Communicate information regarding status changes, transfer requests, terminations, or leaves to TL and appropriate personnel. Complete and submit Personnel Action forms.

  • Work collaboratively with Human Resources and Team Leaders and Program Director to address open hours.

• Approve DSP timecards, monitoring for accuracy, overtime reduction and as outlined by policy. Communicate with peers to confirm accuracy of time worked by DSP at sites on other caseloads.

• Monitor DSP performance when on site. Provide feedback when necessary and communicate observations and issues to Team Leaders and Program Director.

• Code, approve and submit employee expense reimbursements and agency vehicle mileage.

• Monitor sites for safety and maintenance needs. Receive and complete maintenance requests and monitor and communicate delays or issues.

• Ensure routine checks, emergency drills, lift reviews etc. are completed and submitted.

• Monitor vehicle cleanliness, supplies and incidents. Schedule 6 mos and nonroutine maintenance checks.

• Assist with oversight of DSP staff and assume primary responsibility for the Team Leaders and Program Director caseload in the absence of the Team Leaders and Program Director.

• Provide backup assistance if the Team Leaders and Program Director are absent.

• Other duties as assigned.

Member and Direct Service Related :

Maintain weekly balance of direct care shifts as instructed by supervisor. Direct care assignments may fluctuate depending on open shifts and needs. When completing direct care duties, the ATL will complete duties as outlined on the DSP (Dayhab and DSP - Supported Employment) Job Descriptions providing exemplary services and acting as a role model to DSP workers by:

• Monitoring safety and cleanliness of program environments; communicating needs or concerns to Team Leaders and Program Director .

• Monitoring the medication and safety needs of members and reporting suggestions or concerns to Team Leaders and Program Director.

• Assist in the implementation and monitoring of members’ service plan into daily routine by providing direct support, supervision and encouragement according to thei r established supports and individualized goals.

• Assist in assessing member skills/needs and interests. Communicate observations and suggestions to Team Leaders and Program Director.

• Assist in the development, implementation and documentation of member specific training activities as assigned.

• Communicate effectively and professionally with guardians, stakeholders and others.

• Assist in the implementation and monitoring of member behavioral support plans.

• Assist with member education, forums and meetings.

We are pleased to provide eligible employees with fantastic benefits which include:

• Health, vision, and dental insurance
• 403(b) retirement plan with match
• Paid time off including vacation, holidays and sick time
• Regular wage increase evaluation
• Training and development opportunities
• Education grants
• Life insurance, cancer coverage, and flexible spending accounts
• Opportunities for bonuses/incentives and internal recognition programs

Full job description provided at time of interview.

EOE

40 hours/week full-time admin + direct care, some weekend/evening hours are required for this position as well.