Community Services Care Coordinator: Trauma & Family

Children's Institute; Los Angeles (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Generous PTO, 10 holidays

Excellent medical, dental, vision

403b Retirement Plan

Tuition reimbursement

Public Service Loan Forgiveness

Flexible Spending Account

Life and AD&D Insurance

Career growth opportunities

Team events and training

Job summary

The Children's Institute is seeking a Community Services Care Coordinator to support children and families exposed to violence through outreach, care coordination, and referrals to community agencies. The role includes screening and coordinating services for families, plus opportunities to engage in trainings.

Ideal candidates have at least one year of direct service experience, a human services degree or four years’ related experience, and willingness to travel extensively.

Qualifications

• One year of community-based direct service experience with families who experienced violence or trauma.
• Bachelor’s degree in a human service industry; or four (4) years’ experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS).

Responsibilities

• Engages community members and families with empathy and compassion following an incident of violence.
• Identifies client’s needs and provides community referrals to client and others; coordinates services with other providers.
• Assists clinicians in providing appropriate services, including linkage, coaching and skill-building.
• Develops and maintains effective communications with appropriate stakeholders.
• Establishes and maintains rapport and effective working relationships with children and families and works cooperatively within CII and community resources.
• Ensures accurate and timely completion of outcomes and reports required by the program.
• Develops and maintains knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.
• Advocates on behalf of the client with other agencies, government programs and similar to help them receive needed services.
• Participates in initial intake interviews to gather information and complete required initial paperwork.
• Sets up and maintains related files and documentations ensuring compliance with policies.
• May conduct regular home visits to determine client needs and provide training, guidance and support to families.
• May participate as part of a multi-disciplinary team to develop and implement service plans.
• May aid in the facilitation of group sessions.

Skills

Empathy and compassion

Coordination and referrals

Multitasking

Spanish/English bilingual

Education

Bachelor’s degree in human services or related field

Four years’ experience with severely emotionally disturbed (SED) children and families

Job description

The Children's Institute is seeking a Community Services Care Coordinator to support children and families exposed to violence through outreach, care coordination, and referrals to community agencies. The role includes screening and coordinating services for families, plus opportunities to engage in trainings.

Ideal candidates have at least one year of direct service experience, a human services degree or four years’ related experience, and willingness to travel extensively.