Family-Centered Care Coordinator (Trauma-Informed)

TN Voices; Goodlettsville (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

TN Voices seeks a Care Coordinator to provide strength-based, client-centered coordination for children, youth, adults, and families with behavioral health needs. You will develop care plans, link clients to supports, respond to crises, and maintain high-quality documentation.

The role emphasizes wraparound fidelity, team collaboration with therapists and peer specialists, and adherence to HIPAA and CARF standards. A valid driver’s license and reliable transportation are required.

Qualifications

• Bachelor’s degree in social work, psychology, behavioral sciences, or related field.
• Experience in behavioral health, social services, child-serving systems, or related settings.
• Valid driver’s license, reliable transportation, and current auto insurance.
• Access to reliable home internet.
• Ability to meet program credentialing or training requirements (e.g., crisis prevention, peer support collaboration).
• Certificates, Licenses, Registrations: Valid driver’s license, proof of automobile insurance.

Responsibilities

• Provide regular face-to-face services in homes, the community, or program settings.
• Engage clients and families in a strength-based planning process.
• Link clients to community resources, clinical services, natural supports, and skill-building opportunities.
• Assist with appointments, transportation, advocacy, and navigating service systems.
• Coordinate and facilitate Family Team Meetings, and case conferences.
• Develop and update Individualized Service Plans, Plans of Care, Crisis Plans, and Safety Plans.

Skills

Communication & Relationship-Building

Team Facilitation

Assessment & Planning

Documentation

Crisis Response

Organization

Problem Solving

Education

Bachelor’s degree in social work, psychology, behavioral sciences, or related field

Tools

Electronic health records

Job description

TN Voices seeks a Care Coordinator to provide strength-based, client-centered coordination for children, youth, adults, and families with behavioral health needs. You will develop care plans, link clients to supports, respond to crises, and maintain high-quality documentation.

The role emphasizes wraparound fidelity, team collaboration with therapists and peer specialists, and adherence to HIPAA and CARF standards. A valid driver’s license and reliable transportation are required.